Patient Services Specialist
- Provides exceptionally friendly customer service to every patient.
- Manages the office phone system: answering calls, transferring calls, answers patients’ questions.
- Scheduling patient appointments
- Prepares the office for patient appointments including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment.
- Ensures patient profile in the EMS system is up to date and accurate ensuring the patients' needs are clearly communicated to staff before the appointment.
- Assist with any miscellaneous task to ensure the practice is presentable to incoming patients.
- Strong customer service skills and communication expected.
- High School Diploma or equivalent required.
- One to three years as a medical secretary preferred.
- Experience with EMR strongly preferred. (Athena a plus)
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
- Monday to Friday
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