Commercial Lines Account Manager (Chelmsford)

About the Role

Our Client is seeking a Commercial Lines Account Manager to join their team and deliver exceptional service to a diverse portfolio of small business and middle-market accounts, which include Main Street retail, real estate, construction, contractors, and manufacturing. This is a full-time, on-site position with growth potential.

Key Responsibilities

• Manage and service commercial lines accounts.
• Handle all lines of coverage, including standard and surplus lines.
• Process endorsements, renewals, certificates, audits, and quoting.
• Build and maintain strong client and carrier relationships.
• Ensure accuracy and compliance within AMS360 (preferred, but not required).
• Collaborate with the team to deliver excellent client outcomes.

Qualifications

• 3+ years of commercial lines account management or CSR experience.
• Property & Casualty license required (or ability to obtain).
• Strong knowledge of commercial coverages across industries.
• Familiarity with AMS360 a plus.
• Excellent organizational, multitasking, and communication skills.
• Team-oriented with the ability to thrive in a non-corporate, family-focused environment.

Why Join Us?

• Competitive compensation ($75K–$90K based on experience).
• Supportive, growth-oriented team environment.
• Opportunity for career advancement as our agency expands.
• Family business atmosphere with professional values.