Patient Access Associate

Requisition Number: 10576

Pay Range: $18.36 - $30.57 per hour

Location: CHA Cambridge Hospital
Work Days: 20 hours/week TBD
Category: Research
Department: Research
Job Type: Part Time
Work Shift: Day
Hours/Week: 20.00
Union Name: Non Union

Department Description:

The Research Department at Cambridge Health Alliance advances the organization’s mission by supporting applied services and clinical research that promote health equity, improved delivery of mental health services to adults, youth and children, and community well-being. The department collaborates with a wide range of partners, including other research labs at CHA, other academic partners, including other Harvard Psychiatry Departments, community organizations, health systems, and public agencies. With multidisciplinary expertise, the individuals in the research department assist in the design, implementation and administration of rigorous, community-informed projects that generate actionable insights and drive positive, data-informed change.

Summary

The Research and Clinical Assessment Coordinator (RAC) is a part-time role (20 hours per week) dedicated to conducting clinical and research assessments for patients in an outpatient clinic at CHA, a specialized program for individuals experiencing first-episode psychosis. The RAC plays a key role in overseeing the assessment process for all patients entering the clinic and conducting follow-up assessments every six months. This person will also work with one other coordinator to share responsibilities for conducting a medication treatment trial. A portion of the work will include collaborations with McLean Hospital colleagues.

Qualifications

Minimum Bachelor’s degree in a social science, psychology, or related field with an interest in mental healthcare.

Prior experience or strong interest in working with young individuals (ages 15-30) with serious mental illness.

This position is ideal for individuals seeking hands-on experience in clinical assessment within a multidisciplinary mental health setting.

Familiarity with Microsoft Office, RedCap, Excel, Google Suites and other database management programs strongly preferred

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.