Immigration Assistant
- Supports Paralegals, Senior Paralegals and Attorney in email/phone communications.
- Provides limited guidance to assignees regarding proprietary systems and case processing.
- Develops understanding of client communication procedures and requirements.
- Input client services rendered and sends to Accounting for processing.
- Begins to learn procedures and documentations requirements for case types (simple and advanced); executes case processing tasks as assigned.
- Processes basic corporate immigration cases.
- Relays concerns and proactively escalates to the appropriate BAL team member(s).
- Utilizes templates and prepared materials when completing documents for attorney review; begins learning BAL best practices.
- Manages status of all filed applications and petitions and finalizes documents after attorney review.
- Utilizes document and data management systems to prepare, monitor, and record all aspects of client casework as per BAL policy.
- Learns how to prepare internal caseload reports for management.
- Shares process flow (based on templates) with assignees.
- Performs research to obtain information such as background on a company or industry, current wages, processing procedures, standard processing times, etc.
- Initiates contact with government agencies to obtain necessary information; alerts Senior Paralegal and/or attorney regarding potential process delays/problems.
- High school diploma or equivalent is required.
- Bachelor’s degree OR 2 years of related business experience is required.
- Superb organizational skills.
- Ability to follow instructions and take actions independently.
- Ability to manage cases and work within strict timelines.
- Excellent English language skills, both verbal and written.
- Ability to proofread and edit one’s own work product.
- General computer knowledge and typing skills, including word-processing, email, and forms software.
- Professional, respectful attitude towards all coworkers.
- Ability to receive and analyze information.
- Ability to share information with office members.
- Strong attention to detail and accuracy.
- MS Office, Scan/Copy; learns to effectively utilize VB and Cobalt.
- Able to sit and work at a computer keyboard for extended periods of time.
- Able to stoop, kneel, bend at the waist and reach on a daily basis.
- Able to perform general office administrative activities: copying, filing, delivering and using the telephone.
- Able to lift and move up to 25 pounds occasionally.
- Regular and on-time attendance.
- Must be able to prioritized, schedule and complete testing required for multiple applications with overlapping schedules.
- A certain degree of creativity and flexibility is required.
- Hours may exceed 40 hours per week.
- Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required.
- In accordance with Massachusetts Wage Transparency Law, the expected salary range for this position in Massachusetts is between $51,800 and $55,000.
- Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
- In addition to competitive pay, a discretionary annual bonus, and a supportive, team-oriented culture, we offer an outstanding benefits package that includes medical, dental, vision, disability, and life insurance, sick time, unlimited vacation, and 401(k) with company match.
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