Service Technician
- Confirm all scheduled services at least 1-2 days in advance to ensure readiness.
- Equipment and/or material preparation prior to scheduled appointments.
- Review customer details, service requirements, and any special instructions beforehand.
- Perform each service efficiently and effectively, adhering to company standards and safety protocols.
- Complete assigned services within the designated timeframes, maintaining quality and workmanship.
- Consistently seek ways to improve service delivery, customer satisfaction & provide feedback.
- Ensure timely communication for issues that require further resolution or investigation.
- Must have the ability to prioritize and manage time.
- Must be organized, self- motivated, and detail-oriented.
- Must have great customer service skills.
- Must be comfortable with negotiating and independently having the authority to make decisions to resolve customer concerns in real time.
- General knowledge of residential construction and hands on experience.
- High School Diploma and 2-4 years of related work experience is required.
- Required Licenses and Certifications:
- OSHA 10, RRP Lead Renovator Certification (Will receive upon employment if not currently certified)
- Hourly Pay: $25.50
- Use of company vehicle
- Technology package (IPad/IPhone
- EZ Pass
- Gas Card
- Full medical, dental, life, and disability insurance plans that can be tailored to you and your family’s specific needs
- Subsidized child care and fertility benefits
- Paid parental leave
- Free health screenings & rewards for participation in wellness programs
- A comprehensive 401(k) retirement savings program, matched by Power
- Ample paid vacation and holidays
- An employee-relief fund
- Year-round events and activities, including an all expenses-paid music festival in Cancun, Mexico for you and a significant other
- Year-round volunteer opportunities
- Personal development - We provide books, courses and opportunity to attend leadership conferences
- Artfully designed office spaces & relocation opportunities
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