Retail Key Holder

Holyoke, MA

Location: 50 Holyoke Street Holyoke, Massachusetts 01040

Employee Type: Regular

We offer a creative and friendly environment with plenty of opportunity for advancement.

Who We Are

Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.

What You’ll Do

As a part-time Sales Lead, you will support leading and motivating our boutique associates to create an engaging guest experience and in turn, drive results. You will also have responsibility for operational processes including opening and closing the boutique.

This position is a great way to gain leadership experience and grow your retail skills including:

Assisting the leadership team in driving business results by maximizing daily sales plans, improving metrics through sales floor leadership, and providing feedback to the Boutique Team.

Supporting and reinforcing a selling culture that focuses on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.

Planning, delegating, and following up on expected tasks, assignments and activities while maintaining our guest as our top priority.

Using effective communication skills to act as a liaison between the Boutique Team Leader, Assistant Team Leader, and the Boutique Team.

Supporting and enforcing company policies and procedures in a fair and consistent manner.

Problem solving; proactively, creatively, and sometimes independently.

What You’ll Get

A flexible schedule

Growth and advancement opportunities

A generous team member discount

Opportunity to participate in our 401(K) Plan

Paid Parental Leave

Position Requirements

Preferred experience in a specialty retail store

Able to plan and execute tasks efficiently and independently

Flexible and adaptable

Ability to multi-task and balance multiple priorities

Ability to work flexible hours to meet the needs of the boutique while includes, nights, weekends, and holidays

Physical Requirements

Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing

Must be able to work independently

Must be able to lift and carry up to 35 lbs

We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca’s, we encourage you to apply today.

francesca’s® is an equal opportunity employer. francesca’s® understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!

Posted 2025-09-30

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