Microsoft D365 ERP OR AI/CoPilot Functional Solution Architect Manager Save for Later Remove job

PwC
Boston, MA

A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC’s value proposition of “strategy led and technology enabled”, by aligning our Consulting Solutions’ industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Develop new skills outside of comfort zone.
  • Act to resolve issues which prevent the team working effectively.
  • Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
  • Analyse complex ideas or proposals and build a range of meaningful recommendations.
  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
  • Address sub-standard work or work that does not meet firm's/client's expectations.
  • Use data and insights to inform conclusions and support decision-making.
  • Develop a point of view on key global trends, and how they impact clients.
  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
  • Simplify complex messages, highlighting and summarising key points.
  • Uphold the firm's code of ethics and business conduct.

Basic Qualifications :

Minimum Degree Required :
Bachelor Degree

Minimum Years of Experience :
8 year(s)

Certification(s) Required :

Microsoft Dynamics 365

Required Knowledge and Skills :

Demonstrates extensive ability to collaborate with Microsoft Dynamics 365 Technical Architects, clients, engineering teams including developers, testers and PMO to deliver a quality product and implementation.

Preferred Qualifications :

Certification(s) Preferred :

D365 F&O Trade and Logistics and at least one other D365 F&O module . Microsoft LCS or Microsoft Sure Step Certification .

Preferred Knowledge/Skills :

Demonstrates extensive -level abilities and/or a proven record of success as a Functional Solutions Architect managing efforts in consulting, designing, and implementing D365 applications-based solutions including:

  • Managing the entire project lifecycle and resources to meet client success;

  • Serving as the global point of contact on application design, optimizing features, availability, scalability, user experience, visualization and data integrity;

  • Creating the functional specs, functional design documents; Business Requirements Document/Functional Requirement Document], Functional Design Documents, user stories, implementation solution maps; and other deliverables;

  • Estimating and triaging high level requirements, future state processes and solution designs;

  • Developing functional specifications including use cases, business scenarios and functional requirements;

  • Participating in testing, quality management reviews and training including designs, prototypes and other work- products;

  • Conducting Joint Application Design workshop for acceptable solution design ;

  • Architecting solutions and work with technical team on configuration, design and testing efforts, driving the transition of requirements to the designers and developers;

  • Leading the team through the life cycle of a D365 implementation providing key inputs during design, migrating data from external systems; conducting and supporting solution testing; building test cases; assisting with functional, system and user acceptance testing and conducting and supporting user and administrator training;

  • Utilizing Microsoft BI suite, MS SQL Server and SSRS reporting services to manage the reporting lifecycle (Report Design, Creation, Publishing, Subscription, Alerts); and,

  • Providing Post Go Live Support.

Demonstrates extensive-level abilities and/or a proven record of success as an ERP F&O Functional Solutions Architect , including experience with the following:

  • Dynamics 365 Finance & Operations;

  • Other Dynamics 365 ERP Modules;

  • ISVs such as Dynaway EAM, AxTension , and Sana eCommerce;

  • APICS CPIM or CSCP; and,

  • Microsoft Azure DevOps.

Demonstrates extensive-level abilities and/or a proven record of success as a team leader :

  • Design ing , build ing , test ing and deploy ing the functional components of one or more D365 application modules ;

  • Identifying and a ddress ing client needs with one or more D365 application modules;

  • B uilding, maintaining client relationships ;

  • C ommunicating value propositions;

  • M anaging resource requirements, project workflow and budgets;

  • P reparing complex written and verbal materials;

  • D elivering clear requests for information;

  • D emonstrating flexibility in prioritizing and completing tasks; and ,

  • C ommunicating potential conflicts to a supervisor.

Demonstrates extensive -level abilities and/or a proven record of success as a team leader :

  • S upervising teams to create an atmosphere of trust, seeking diverse views to encourage improvement and innovation ;

  • A nswering questions and providing direction to less-experienced staff ; and ,

  • C oaching staff including providing timely and meaningful written and verbal feedback.

Learn more about how we work:

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines:

The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:

#LI-Remote
Posted 2025-11-11

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