Recruitment Counselor

PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW: About Northern Essex Community College: THE COLLEGE: Northern Essex Community College (NECC) serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center. Our urban campus in Lawrence occupies a number of buildings in the heart of downtown. Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center. Both campuses are a short drive to Boston and to the beaches and state parks along the coast. The College has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve. NECC is also committed to using evidence to guide planning and decision-making. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps. We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England. We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success. Job Description: POSITION: Full-Time Recruitment Counselor (Recruitment Counselor): Enrollment Services; Haverhill (100 Elliott Street) and Lawrence Campuses (45 Franklin Street); MCCC/MTA Unit Professional Position; 37.5 hours per week, Monday, Tuesday, Thursday and Friday 9:00am - 5:00pm, Wednesday 10:00am - 6:00pm (Hours may be adjusted and compensated, in alignment with contractual guidelines, during peak enrollment periods with prior notification per the MCCC contract; Pay Grade 3. Some evening and weekend duties in accordance with the Collective Bargaining Agreement. This position is based across two campuses (Haverhill and Lawrence). The Recruitment Counselor will divide their time between both locations based on recruitment events and departmental needs. A regular rotation will be established collaboratively with your supervisor, though flexibility is expected as campus priorities shift throughout the academic year. SUMMARY: The Recruitment Counselor serves as a one of the primary representative of Northern Essex Community College for prospective students and their families. This role manages recruitment activities across an assigned territory, guides applicants through the admissions process, and contributes to meeting enrollment goals. In conjunction with their day-to-day recruitment tasks the person in this role will also participate in on and off-campus events such as open houses, high school visits, college fairs and community events. Additional responsibilities as assigned. RESPONSIBILITIES: *Specific duties for this position include: * Assists in developing, implementing and evaluating recruitment and outreach efforts for specific target audiences and assigned territories. * Recruit prospective students through regular visits to high school and partnership sites, college fairs, and community events. * Conduct information sessions, campus tours, and one-on-one meetings with students and families. * Assists the Director of Recruitment with monitoring and tracking the effectiveness of recruitment efforts; utilizes data to assist the Director to make informed decisions for future recruitment goals. * Works with the Director of Recruitment to create electronic and social media campaigns for targeted prospect groups; communication methods include mailings, e-mail, texting, social media, Navigate, Constant Contact and other systems. * Assists in creating marketing and recruitment plans based on enrollment cycles. * Establishes and maintains working relationships with guidance counselors, parents, representatives of community-based organizations, as well as Northern Essex Community College faculty and staff. * Plays an active role in event planning for recruitment and admissions. * Track recruitment data and maintain accurate records in the admissions CRM. * Provides recruitment and admissions statistical reports. * Assists the Director of Recruitment with the establishment of recruitment goals and objectives to help increase the number of applications and conversions. * Maintains a professional knowledge in applicable areas by researching recruitment strategies and admission trends. * Provide follow-up communication to prospective students; monitors prospective student lists, identify where students are in the enrollment process, assist with next steps. * Works collaboratively with all departments within Enrollment Services, Student Affairs, and other areas of the college. * Maintains knowledge of Academic Programs, Student Roadmap, Cost of Attendance and other pertinent enrollment information to effectively assist prospective and new students. * Provide a welcoming environment to prospective students and families. * Performs other duties as assigned. * The Classification Specification is available at: Counselor - HB 1142.doc *PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW: Requirements: MINIMUM QUALIFICATIONS: * Bachelor's degree in Education, Counseling, Psychology, Organizational Behavior, Sociology, Liberal Arts, or closely related field; with two (2) years' experience and/or training involving public education, college admissions or related enrollment services area, academic advisement, or customer service; or an equivalent combination of education, training, and experience. * Experience maintaining and utilizing data systems * Exceptional knowledge of Microsoft products, particularly Excel and Access * Knowledge of the principles and practices of student recruitment and admissions, or willingness to complete training in these areas * Strong presentation skills. * Outstanding public relations and customer service skills * Must have the ability to travel and work evenings and weekends for such events as Open Houses, College Fairs, community engagements, graduations, etc. * Excellent verbal and written communication skills * Strong interpersonal skills and a demonstrated ability to effectively establish interpersonal connections with culturally diverse populations * Demonstrated success building relationships with school guidance counselors, teachers, parents, and community agency representatives * Must possess high energy, flexibility thriving in a high energy environment, and have a result driven attitude and focus for student success * Must be positive, energetic, and team-orientated * Ability and desire to work effectively within a fast-paced, rapidly growing, intense, and multi-functional office environment PREFERRED QUALIFICATIONS: * Bilingual (Spanish/English) * Community College experience is a plus * Banner experience * Experience working with and supporting a culturally diverse population EQUIVALENCY STATEMENT : Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position. BACKGROUND CHECK : Candidates will be required to pass a CORI and SORI check as a condition of employment. Additional Information: GRADE AND SALARY: Anticipated salary range is $58,979.00 to $63,544.00 (MCCC Pay Grade 3 with a bachelor's degree) annually with complete fringe benefit package. Complete fringe benefit package including competitive health insurance, free dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. Actual salary calculated in compliance with MCCC/MTA classification system. Official transcripts will be required at the time of hire. ANTICIPATED START DATE : ASAP Application Instructions: TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration: * Cover Letter, describing your qualifications and/or how you may be best suited for the role * Resume/CV Review of applications will begin 5 business days from the posting date and will continue until the position is filled. Please note that finalist candidates will be asked to provide contact information for three (3) professional references, including current supervisor (or at least two previous supervisors) DEADLINE: Open until filled /Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,978-556-3928/ [email protected]), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer./ /Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at:// *Job: Education *Organization: Northern Essex Comm College *Title: *Recruitment Counselor Location: Massachusetts-Haverhill - 100 Elliot Street Requisition ID: 260003CF