Sales Specialist - SupplySight Inventory Management (Greater Boston Market)

Job Description

Job Description

Imagine a company that recognizes excellence in not only the products it sells, but also in its employees. R.S. Hughes Company, Inc. is that company. We hold ourselves to the highest standards of quality and professionalism — and we treat our employees like the valuable assets they are.

Founded in 1954, R.S. Hughes Co., Inc. is a dynamic, North American distributor of industrial supplies. With 49 warehouse sites in the United States and Mexico, we maintain an extensive inventory of adhesives, abrasives, electrical, static control, tapes, labeling and safety products.

In addition to competitive salaries and benefits, we offer an environment that asks you to make a difference. We value hard work and common sense and consistently reward those who exemplify these traits. If you're looking for a great team to grow with and if you are willing to embrace the challenges of being expected to be the best, we welcome you to join the R.S. Hughes Company, Inc. team!

Job Summary

The Sales Specialist – SupplySight Inventory Management reports to Sales Management, while working closely in conjunction with the corporate SupplySight Operations team. Key deliverables for this critical field-based position include maximizing our customers’ experience by ensuring that optimal inventory is present and ready for use within their facilities, increasing sales and meeting target KPIs through operational excellence and steadfast commitment to servicing our customers. This role is expected to adhere to all company policies and safety protocols.

Core Responsibilities

• Build relationships with key customer personnel and contribute to negotiations and discussions with the customer to promote ongoing improvement to the program.
• Act as a first line of contact to answer questions for customers, help with product additions, updates, or changes.
• Develop an understanding of major product groupings and products to effectively service, stock, and present product solutions while at the customer facility.
• Increase sales and product SKUs through effective operational measures, ultimate customer service practices, and SKU identification.
• Identify new potential opportunities through qualifying while prospecting within the account.
• Active in customer business reviews and CRM to provide value add analysis of the customer business to support future growth and solutions tailored to their needs.
• Teamwork and communication are critical attributes for this position because the representative is expected to collaborate with the inside operations team and the assigned outside sales representative to service the customer most effectively.
• Operating a company vehicle while replenishing onsite IM programs and maintaining accurate inventory levels with our customers to ensure that optimal material is present and ready for use within their facilities.
• Servicing and maintaining of equipment onsite at major client SupplySight Program Accounts.
• Utilize resources and apply learning to teach and tailor product solutions to client environment.
• Maintain organized inventory in accordance with RSH policies to ensure proper labeling, storage, handling, and packaging (including temperature and time sensitive materials).
• Analyze and investigate inventory variances. Implement corrective actions as needed to reduce/eliminate variances.
• Actively drive productivity, quality, inventory control, and safety performance throughout the customer’s organization
• Maintain a daily inventory dashboard report that reviews supply-chain timing and projected inventory consumption to identify inventory gaps and constraints.
• Oversee and assist in the preparation of orders after delivering to the customer facility.
• Other job duties as assigned

Basic Qualifications

• HS Diploma (Required)
• Bachelor’s Degree (Preferred)
• Valid state issued driver license (Required)
• 1-year B2B Sales and/or Operations experience (Preferred)

Skills That Will Make You Successful

• Effective communication and organizational skills
• Results Driven
• Detail Oriented
• Hard Worker
• Strong Problem-solving
• Ability to work independently and within a team.
• Entrepreneurial Spirit
• Basic Excel and data analysis skills
• Ability to adapt and become proficient in our internal ERP and Web Based Platforms

Target Base Compensation range for this non-exempt role is $25.00 - $27.00/ hr. DOE. Also eligible for a quarterly incentive bonus.

This is a Full-Time position, eligible to participate in the Company’s benefit plans including: Paid Time off; major medical, dental, vision; Company paid short-term and long-term disability; paid parental leave; various supplemental benefit plans; and Employee Stock Ownership Program (ESOP).