Associate Director, US Marketing Operations
- Chair the Dyne Commercial Medical, Legal, and Regulatory review committee and manage the end-to-end content review and approval process for Commercial-led therapeutic education
- Partner closely with Marketing, Medical, Legal, and Regulatory teams to foster a collaborative, solution-oriented review culture
- Ensure timely, compliant review of HCP, payer, and patient-facing materials and optimize systems supporting content workflows such as Veeva Vault PromoMats
- Collaborate with Regulatory, Legal, and Compliance to maintain policies, procedures, and governance aligned with evolving regulatory standards
- Design and implement a fit-for-purpose HCP and consumer peer-to-peer engagement model that meets the unique educational needs of rare disease launches in DMD and DM1
- Oversee HCP and consumer engagement operations across the Commercial organization, including nomination, contracting, onboarding, training, logistics, and relationship management
- Ensure compliance with all applicable industry regulations and internal policies, including fair market value requirements and Sunshine reporting
- Serve as a strategic partner to Dyne Brand Teams, aligning Marketing Operations capabilities to commercial objectives to enhance executional effectiveness
- Drive continuous improvement across marketing operations processes to support agility, scalability, and compliance
- Oversee print fulfillment operations and manage promotional asset lifecycle planning
- Partner with Commercial Operations, Information Technology, and Analytics teams to enable systems that track performance and integrate insights into campaign design and optimization
- Ensure personalized and precise customer engagement through effective use of data, segmentation, and targeting strategies
- Lead planning and execution of US HCP and consumer-facing congresses, conventions, and field-sponsored events to maximize Dyne’s presence and engagement impact
- Partner closely with Marketing, field-facing teams, and Medical Affairs to coordinate KOL engagement strategies at congresses, ensuring operational excellence, brand alignment, and compliance
- Bachelor’s degree required; advanced degree such as MBA or MPH preferred
- 8+ years of experience in the pharmaceutical or biotechnology industry, with experience supporting rare disease or accelerated approval launches preferred
- Demonstrated ability to thrive in fast-paced environments with strong prioritization and problem-solving skills
- Proactive, adaptable, and solution oriented, with a track record of delivering results under tight timelines
- Proven experience leading promotional review processes in regulated environments
- Deep understanding of US regulatory requirements and compliance standards governing promotional activity
- Excellent communication, interpersonal, and stakeholder management skills
- Strong business acumen with the ability to translate strategic objectives into operating execution
- Experience with commercial systems and platforms such as Veeva Vault PromoMats highly preferred
- Experience operating effectively in a small, rapidly growing biotech environment with comfort navigating ambiguity
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