Senior Business Operations Analyst, Fiscal & Regulatory Management

Overview

The Senior Business Operations Analyst will monitor and generate reporting, tracking, and analysis of monthly, quarterly, and annual revenues for Division of Philanthropy. Additionally, this role is a critical partner to Strategic Planning & Operations staff responsible for identifying, prioritizing, and solving operational challenges. The role will balance standard reporting and day-to-day operational responsibilities while continuously looking for areas of improvement and automation to reduce manual workload and human error. Using relevant KPIs, setting appropriate targets, and reviewing processes and policies, this position drives operational excellence and value by architecting, optimizing, and managing project initiatives, both within the role’s operational responsibilities as well as cross-functionally across a range of stakeholders in the Division and the Institute. Reports to the Associate Director, Financial Operations, Fiscal & Regulatory Management.

The Senior Business Operations Analyst is responsible for gathering and distributing information to further the onboarding, growth, and impact of colleagues across the Division. The successful candidate wants to leverage their innovative spirit and passion for process excellence to make a difference in a mission-driven environment; the ideal candidate has a proven track record of working with partners and stakeholders to identify, plan, or execute high-impact projects, analyses, and reports. Despite the role having well-defined responsibilities, the day-to-day may vary considerably; the candidate must demonstrate strong customer-service skills, particularly while reprioritizing in the context of a fast-paced environment. The role is responsible for assisting the entire Division with reaching financial goals.

The onboarding of this role will include a comprehensive training process which includes completion of online modules, shadowing colleagues, as well as hands-on learning experiences throughout the first calendar year in the role.

Embody Dana-Farber’s Core Values: Impact; Excellence; Compassion & Respect; Discovery; and Equity and Inclusion every day. Add value to the Dana-Farber community by seeking opportunities to collaborate across the Institute. Foster an ethical, positive, results-oriented culture founded on open communication.

This position is considered remote, 0-1 days onsite at 10 Brookline Place, Brookline, MA each week. DFCI guidelines state that employees must reside in New England: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, or Vermont.

APPLICATION REQUIREMENTS:

Resume and cover letter required with application submission. If you wish to disclose your personal pronouns, please include them within your resume and cover letter submission.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Responsibilities

• Generate 25+ standardized monthly revenue reports, update quarterly trend analysis reports of Revenue Generating teams, and utilize relevant analyses for monthly presentations for the Associate Vice President, Operations & Strategic Planning II.
• Record and track 150+ annual pledges/grants in ClearView fundraising database; assist in the creation and tracking of quarterly pledge reminders.
• Knowing that culture is key, you’ll enable people initiatives to enhance engagement including onboarding, continuous education, and other events/communications for the Fiscal & Regulatory Management team.
• Monitor Fiscal & Regulatory Management team email inbox and facilitate appropriate ad-hoc reports; serve as the primary point of contact for standard inquiries related to Division revenues.
• With an organizational mind, serve as a consultant to Strategic Planning & Operations teams, coordinating records management and data-driven reporting to enable decision making.
• Enable operational excellence by building new reporting, consolidating data sources, building models, and performing data analysis; evaluate new opportunities and optimize operations for existing programs.
• Build and maintain a superior relationship with Information Systems to complete data management projects, including the upkeep and improvement of our fund, appeal, and pledge tracking systems.
• Liaison with the Institute’s Finance department to reconcile revenues and outstanding receivables on a quarterly and annual basis.
• Primary contact for all gift adjustments managed by Fiscal & Regulatory Management and submit memos to Finance Office related to all corresponding gift adjustments.
• Other related responsibilities as assigned.

Qualifications

Bachelor’s degree required, with 3-5 years of professional experience; backgrounds in finance, business operations, data analysis, or related fields is strongly preferred.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Strong problem-solving skills and ability to critically evaluate findings. Excellent written and verbal communication and interpersonal skills are necessary along with a strong orientation to customer service and strong organizational skills. Ability to work effectively under varying time constraints, including reprioritizing as necessary in a fast-paced environment. Detail-oriented, innovative thinker, a self-starter, and works well with a variety of personalities. Advanced expertise in Microsoft Office Suite, particularly Word, Excel, and PowerPoint is required; knowledge of PeopleSoft financials and Tableau a plus. Experience working with large datasets, particularly generating reports or analyses from scratch, is strongly preferred.

PATIENT CONTACT:

No.

WORKING CONDITIONS:

This position is considered remote, 0-1 days onsite at 10 Brookline Place, Brookline, MA each week. Some evening and weekend work may be required.

DFCI DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

DFCI offers a competitive benefits package including generous healthcare and retirement plans, at minimum 3-weeks’ vacation time in addition to 10 paid holidays, a flexible work environment, and work/life balance. Dana-Farber offers a variety of personal, professional, and leadership development opportunities to all members of its workforce through Institutional programming. Division of Philanthropy offers 75+ specialized professional development sessions designed for staff each year through its in-house learning program, the Center for Advancement Training.*

*All benefits subject to Institute changes

We’re hiring! Learn more about working in the Division of Philanthropy and view all open positions.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

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