Office Assistant

Job Description

Job Description

We are looking for a dependable Office Assistant to support daily operations at a secure testing site. This is a Long-term Contract opportunity for someone who enjoys structured administrative work, direct interaction with visitors, and maintaining a well-organized environment. The role is well suited to a detail-oriented individual who can adapt to changing schedules while helping create a smooth and consistent experience for test takers.

Responsibilities:
• Welcome candidates upon arrival, confirm identity documentation, and guide them through the check-in process with courtesy and accuracy.
• Oversee the testing environment by following established procedures, conducting security screening steps, and helping protect exam integrity at all times.
• Observe examinees throughout their sessions and respond promptly to questions, concerns, or irregular situations in accordance with site guidelines.
• Keep testing rooms, materials, and administrative records organized, secure, and ready for daily operations.
• Document incidents, exceptions, and candidate interactions clearly to support compliance and operational reporting.
• Provide front-desk and clerical assistance such as answering inbound calls, scanning documents, and completing general office support tasks.
• Assist with basic handling of office and testing equipment, including packing, unpacking, or moving items when needed while following safety practices.
• Support a flexible operating schedule that may include Saturdays, occasional evenings, and other shifts based on business needs.• High school diploma or equivalent is required; additional college coursework is helpful.
• At least one year of in-person customer service experience is required in environments such as retail, hospitality, food service, or front desk support.
• Strong verbal and written communication skills with the ability to interact professionally with visitors and coworkers.
• Comfortable using Windows-based computer systems and common office applications such as Microsoft Office, Outlook, and web browsers.
• Able to manage multiple tasks in a structured, fast-paced setting while maintaining close attention to detail.
• Capable of standing or sitting for extended periods, walking through the testing area regularly, and escorting candidates as needed.
• Able to bend, stoop, and lift up to 40 pounds when handling office or testing materials.
• Must be available for a variable schedule, including Saturday hours and occasional evening shifts.