Vendor Manager

Job Description

Job Description

Full-time, Exempt
Reports to: First Vice President & Compliance Officer
Primarily onsite position; potential for hybrid

Position Purpose:

The Vendor Manager is responsible for overseeing relationships with third-party vendors to ensure compliance, cost-effectiveness, and service quality. This role involves contract negotiation, performance monitoring, and risk management to support the bank’s operational and regulatory needs.

Essential Duties:

• Vendor Selection & Management: Identify, evaluate, and onboard vendors that align with the bank’s strategic goals.
• Contract Negotiation: Secure favorable terms while ensuring compliance with banking regulations.
• Performance Monitoring: Assist in the tracking of vendor service levels, resolve issues, and ensure adherence to contractual obligations.
• Risk & Compliance Oversight: Work with Compliance staff to ensure vendors meet regulatory requirements, including cybersecurity and financial risk assessments. Oversee timely review of due diligence submissions as required by policy.
• Cost Control & Budgeting: Analyze vendor expenses and optimize costs without compromising service quality. Assist in the reconcilement of vendor invoices upon request.
• Stakeholder Collaboration: Coordinate with internal departments (i.e. vendor Relationship Managers) to align vendor services with business needs.
• Reporting & Documentation: Maintain accurate records of vendor agreements, performance metrics, and audits.
• Interprets and applies the requirements of Federal and State Compliance Regulations.
• Aids in developing procedures to meet regulatory requirements.
• Performs other duties as assigned.

• Support Internal Audit or Compliance Testing
• Administering internal controls, as applicable
• Aligning company-wide compliance requirements with regulations within the Bank’s strategic plan
• Assessing and monitoring risk
• Implementing and ensuring compliance with new regulations
• Enhance processes through continuous improvement
• Reviewing new initiatives and existing products for potential impact on vendor relationships
• Training initiatives and enhancements
• Identify potential consumer harm in products, services, or practices
• Board, Senior Leadership, and external customer training as requested

Knowledge, Skills, & Abilities:

• Ability to interact with all levels of staff, management, and vendors while completing daily activities using tact and showing consideration and respect for co-workers and third-parties.
• Ability to communicate knowledgeably with regulators and other outside sources when necessary to research issues or resolve problems relating to vendor due diligence/compliance.
• Excellent verbal and written communication skills.
• Bachelor’s degree in business, finance, or a related field.
• 5+ years of experience in vendor management, procurement, or banking operations.
• Strong negotiation and contract management skills.
• Knowledge of banking regulations and third-party risk management.
• Excellent problem-solving abilities.
• Ability to perform tasks quickly and accurately.
• Ability to interpret and apply regulatory requirements to vendor management function.
• Ability to cope with job-related pressures and the regulatory exam process.

Preferred certifications include: Certified Regulatory Vendor Program Manager (CRVPM), Certified Banking Vendor Manager (CBVM), Certified Third-Party Risk Management Professional (C3PRMP), or equivalent.

Requires some traveling between Bank locations, vendor sites, and annual training.

Greenfield Savings Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity and/or expression, national origin, disability status, protected veteran status, age, marital status, or any other protected class.