Ford Parts Counterperson

Acton Ford
Acton, MA

Parts Counterperson Family-Owned Dealership Acton MA

Acton Ford is looking for an experienced energetic Parts Counterperson to join our busy and growing parts department.
Weve proudly served our community for over 30 years earning a loyal customer base and a reputation for doing things the right way no corporate runaround just honest work and respect for our employees and customers alike.

If youre a seasoned professional whos ready to leave behind big-dealer politics and put your experience to work in an environment where youre valued supported and respected wed love to meet you.

What We Offer

  • Competitive hourly pay with overtime and monthly sales bonuses

  • No evening hours rotating Saturdays and never on Sundays

  • Comprehensive medical dental and vision coverage

  • Basic life insurance and 401(k) with company participation

  • Paid vacation and sick time

  • Employee discounts on parts and service

What Youll Do

  • Assist retail wholesale and internal customers with parts sales and inquiries

  • Utilize electronic parts catalogs and manufacturer systems to identify and source correct parts

  • Work with the Parts Manager to locate and order parts not currently in stock

  • Process special orders and track delivery timelines

  • Keep customers informed on order status and notify them when parts arrive

  • Maintain accurate invoices and paperwork for all transactions

  • Support fellow counter and stock staff as needed

  • Communicate clearly and professionally with both staff and customers

  • Follow all company safety and compliance policies

What Were Looking For

  • High school diploma or equivalent required

  • Automotive parts experience strongly preferred

  • Strong computer proficiency and comfort with electronic cataloging systems (CDK or similar platforms a plus)

  • Knowledge of vehicle systems and components to accurately identify and match parts

  • Friendly customer-focused personality with excellent communication skills

  • Ability to stay organized in a fast-paced environment

  • Professional appearance and solid work ethic

  • Valid drivers license and good driving record

  • Ability to lift up to 50 lbs. to shoulder height

Join a dealership thats built its success on people not pressure.
If you take pride in your work and want to be part of a team that feels like family apply today

Posted 2025-11-19

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