Accountant accounts office
Category: : Full-time Staff
Subscribe: : Department: : Financial Services - Student Accounts Locations: : Lowell, MA Posted: : Oct 23, 2025 Closes: : Nov 13, 2025 - 11:59 PM EST Type: : Full-time Position ID: : 194102 About Middlesex Community College Middlesex Community College (MCC), established in 1970, provides access to affordable education to prepare individuals for success and lifelong learning. We promote academic excellence, provide workforce development opportunities, and empower all learners to become productive and socially responsible members of our local and global communities. The College provides a broad range of services that are essential to attract, reward, and retain talented faculty and staff. The MCC community promotes a work environment where our employees feel supported and empowered to best serve our student population. We are proud to offer our classes on both the Bedford and Lowell campuses, as well as a robust online course offering. MCC is committed to transforming lives as we educate, challenge, and support all students as evident in our strategic plan. Job Description Title: Accountant I Unit: AFSCME, Unit 1, Grade 15 Department: Student Accounts Office - Finance Division Reports to: Director of Student Accounts Date: October 23, 2025 General Summary: The Accountant I provides administrative support and accounting/bookkeeping support to the Student Accounts Team in Lowell and Bedford, and serves as the first point of contact for (In-person, Phone & Email) and primary customer service representative for staff, faculty, students and members of the community for the Student Accounts Office. Duties And Responsibilities- Serve as the first point of contact for (In-person, Phone & Email) and primary customer service representative for staff, faculty, students and members of the community for the Student Accounts Office with emphasis on the cost of attending MCC and payment of Student Accounts.
- Act as a liaison to all other student service offices to facilitate holistic guidance for MCC Students as they navigate the enrollment process at MCC.
- Monitor the Student Accounts General email box and reply to email inquiries from staff, faculty, students and other third parties.
- Process manual and electronic receipt of all payment types to student accounts.
- Enter and reconcile all types of tuition waivers and vouchers (excluding military unless instructed).
- Provide technical assistance to students, MCC employees, and outside entities regarding areas of compliance with existing tuition waivers rules and regulations.
- Answer inquiries, make changes, process reconciliations of, and setup payment plans for student bills.
- Assist students with online health insurance waivers.
- Answer inquiries and processing payments for parking tickets, researching payments, and taking appeals for the Parking Clerk as well as entering bounced check information on parking payments in database system and sending delinquent notices; order supplies, reserve rooms; track & submit facilities requests etc.
- Provide administrative support and accounting/bookkeeping support to the Student Accounts Team and the Director in Lowell and Bedford.
- Process daily deposits of Student Accounts cash outs (for co-workers) and daily deposits of manual and electronic cash receipts.
- Assist with processing billing holds for students whose accounts are delinquent and removing holds for those accounts that are paid in full via Access queries.
- Responsible for the reviewing, tracking and applying all tuition waivers, with the exception of military waivers unless instructed, via web product, electronically downloading into Banner and running Access queries daily to assist the Accountant II in the reconciliation process of both electronic and manual waivers.
- Assist with processing miscellaneous cash receipts/deposits and third party or scholarship checks payments to Student Accounts.
- Other duties as assigned.
- Education toward any such degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.
- Knowledge of the principles and practices of accounting including terminology.
- Knowledge of the methods of general report writing.
- Ability to analyze and determine the applicability of accounting data, to draw conclusions and to make appropriate recommendations.
- Ability to read and interpret documents such as financial reports, accounts and ledgers.
- Ability to understand, apply and explain the laws, rules, regulations, policies, procedures, etc. governing department and college activities.
- Ability to perform mathematical calculations using formulae to solve problems.
- Ability to follow oral and written instructions.
- Ability to gather information by examining records and documents and through questioning individuals.
- Ability to maintain accurate records.
- Ability to prepare general and financial reports.
- Ability to write concisely, to express thoughts clearly and to develop ideas in logical sequence.
- Ability to communicate effectively in oral expression.
- Ability to exercise sound judgment.
- Ability to exercise discretion in handling confidential information.
- Ability to deal tactfully with others.
- Ability to establish and maintain harmonious working relationships with others.
- Ability to work independently.
- Ability to work in a team setting.
- High-quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)
- Competitive Dental and Vision Plans
- Flexible Spending Account and Dependent Care Assistance programs
- Low-cost basic and optional life insurance
- Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b).
- 12 paid holidays per year and competitive Sick, Vacation, and Personal Time
- Tuition Benefits for employees and dependents at state colleges and universities
- Short-Term Disability and Extended Illness program participation options
- Professional Development and Continuing Education opportunities
- Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers
- Access to the Commonwealth's Mass4You, employee assistance program
- Free employee parking on Bedford and Lowell campuses
- Eligibility towards Public Service Loan Forgiveness (PSLF)
- Cover Letter
- Resume
- Names and contact information for three (3) professional references
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