Office Coordinator (Lawrence)

Company Description

Home Weather provides innovative and reliable energy efficiency and weatherization solutions for residential and commercial properties. Based in Lawrence, MA, we are committed to delivering exceptional service, operational efficiency, and a collaborative work environment. We are growing and looking for a detail-oriented Office Coordinator to support daily operations.

Position Overview

The Office Coordinator plays a key role in supporting administrative operations, scheduling, customer communication, and program coordination. This is an on-site role that requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Administrative & Operations Support

• Manage incoming calls, emails, and customer inquiries
• Support daily office operations and administrative tasks
• Maintain organized documentation and customer records

Program Coordination & Scheduling

• Weatherization scheduling and coordination
• Intake processing and client onboarding
• Assist with Eplus program coordination
• Track and update project timelines and status

Permitting & Documentation

• Assist with permits and required documentation
• Ensure files are complete and compliant
• Support invoicing preparation and documentation review

Inventory & Office Support

• Assist with inventory tracking and ordering
• Coordinate office supplies and operational needs

Customer Communication

• Communicate with clients regarding appointments and updates
• Provide professional customer service and follow-ups

Qualifications

• Strong organizational and multitasking skills
• Excellent communication and customer service skills
• Basic to intermediate Microsoft Excel experience
• Ability to work in a fast-paced environment
• Bilingual English/Spanish preferred
• Salesforce or CRM experience preferred

Training & Growth

We understand that not every candidate will meet all qualifications — and that's okay.

If you're motivated, organized, and eager to learn, we encourage you to apply.

Home Weather provides hands-on training and support across all areas of the role, including:

• Scheduling and program coordination
• Intake and documentation processes
• Systems and software training
• Customer communication
• Internal workflows and procedures

We’re looking for someone with the right attitude and willingness to grow with our team.

Job Details

Location: Lawrence, MA (On-Site)

Full-Time or Part-Time

Starting Pay: $20/hour

Apply Today!

Send resume to: [email protected] or

Call: (978) 202-9666

• Join a growing team making a real impact in energy efficiency and community programs.