Program Manager - Clinical Operations

Empatica

Empatica is a full-stack digital healthcare company and a pioneer in digital biomarker development and continuous patient monitoring driven by AI. Our platform consists of medical-grade smartwatches, software, and physiological and behavioral digital biomarkers. Together they enable the continuous remote monitoring of human health across a range of conditions, through clinical-quality digital measurements.

If you are looking to join a fast-paced growth environment and do meaningful work that can make a true impact in the world, then keep reading.

About the role

As a Clinical Program Manager, you will be the main driver behind two types of activities: managing Empatica's internal efforts in the clinical space, and monitoring and coordinating the data acquisition work in multi-center clinical studies. You will oversee the project management of research projects with our highest-profile pharmaceutical clients, and be the main point of contact responsible for ensuring the overall success of the project.

Working together with the rest of the Clinical Operations team, you will:

• Oversee and drive the successful execution of ground-breaking research projects
• Coordinate the efforts of multiple stakeholders (data scientists from Empatica, pharma companies, clinical researchers) and keep everyone aligned and on schedule
• Hold frequent check-ins with the client, representing Empatica among its highest-tier research and business clients
• Ultimately, improve people's lives, via ensuring the successful delivery of new therapeutics and diagnostics

Requirements

As the ideal candidate for this position you have:

• A strong academic background, preferably in science. A firm understanding of novel health technologies is mandatory
• At least 3 years of experience in a similar position, although at Empatica we focus less on years of experience and more on talent.
• A passion for technology and innovation
• Genuine interest and motivation for Empatica's mission: to unlock a better, data-driven understanding of human health, and drive better outcomes for millions of people
• Solid technical and practical expertise in leading complex operational and strategic projects
• A firm sense of accountability, with a natural inclination for effective prioritization
• A pragmatic and execution mindset

Previous experience in clinical operations is not mandatory, but it is a plus (e.g. biomedical research administration or healthcare, bioengineering background, knowledge of bioethics, etc.).

You and Empatica would be a perfect match if you are:

• A very quick learner
• Fun and easy to work with
• A hard-worker and collaborative
• A doer, with an excellent execution mindset
• An outstanding planner, with excellent time management and multitasking skills
• Focused on quality and excellence
• Flexible in terms of working time and ability to travel
• A problem-solving hustler who can take on any big or small project
• Passionate about our products and our mission

Life at Empatica

You will join a fast-growing, international, and diverse team of 110+ talented people who care passionately about what we do and the difference we are making in the world. You’ll get the opportunity to work directly with colleagues across all levels of the organization, no matter their seniority, and learn from the people that built the business and our products.

If you jump on board, we can guarantee it won't be an easy ride, but it will be one of the most rewarding experiences in your career, one that will allow you to learn a lot, have true ownership of your work, and test your whole skillset on multiple projects which are helping thousands of people worldwide.

Read our blog post and find out some reasons why we love working at Empatica .

Inclusion & Diversity

At Empatica we embrace diversity and inclusion. We have colleagues from 30 different countries, while more than 50% of our team is women (double the tech average!) We believe this makes Empatica a more exciting and stimulating place to work, and brings different points of view to the table while fostering a spirit of communication, collaboration, and care, where everyone’s opinion and thoughts matter.

Benefits

• 🧠 Multiple opportunities to be challenged and step up your career in a fast-growth company in one of the hottest areas of tech
• 💰 Competitive salary
• 📈 Employee stock options - we want everyone who joins us to own part of the company and our success
• 📍 We have offices in Milan City Center and Downtown Boston
• 🏥 Health Insurance
• 🩺 Generous paid family medical leave
• 🏋️‍♀️ Wellhub membership with access to gyms, online classes, personal training sessions, and nutrition plans
• 😌 Membership for mental health and wellness platforms
• 🥗 Free healthy lunch every day
• 🤓 Free Kindle and books
• 🕰️ Flexible working hours
• 🧑‍🎓 Personal learning and development budget
• 👀 Much more…