CRM Analytics Architect---Remote

Cliff Services Inc
Massachusetts

Job Title: CRM Analytics Architect

Location: Remote

Rate: $70 (Based on Experience)

Experience Required: 10+ Years

Client: Confidential (Domain: Technology)

Visa: H1B (No CPT/OPT)

Note: LinkedIn profile must match resume and be created in 2019 or earlier.

Role Overview

We are seeking an experienced CRM Analytics Architect to design and implement enterprise-grade CRM analytics solutions. The ideal candidate will bring a strong background in CRM systems, analytics platforms, cloud-based data integration, and reporting strategies to drive actionable insights across business units.

Key Responsibilities

  • Lead the architecture and design of CRM analytics solutions across the enterprise.

  • Develop end-to-end data pipelines for CRM data integration into analytics platforms.

  • Collaborate with stakeholders to gather business requirements and translate them into scalable solutions.

  • Design and optimize dashboards, KPIs, and advanced reporting frameworks.

  • Ensure CRM analytics align with data governance, compliance, and security standards.

  • Work closely with cross-functional teams (Sales, Marketing, IT, and BI teams) to enable data-driven decision-making.

  • Drive best practices for CRM data modeling, integration, and reporting architecture.

Mandatory Skills & Qualifications

  • 10+ years of IT experience with at least 5+ years in CRM Analytics/Architecture.

  • Hands-on experience with Salesforce CRM Analytics (Tableau CRM / Einstein Analytics) or equivalent CRM analytics platforms.

  • Strong expertise in data modeling, ETL processes, and API-based data integration .

  • Proficiency in SQL, data visualization, and reporting frameworks.

  • Experience with cloud platforms (AWS, GCP, or Azure) for CRM analytics solutions.

  • Strong communication, presentation, and stakeholder management skills.

Preferred Skills

  • Experience with large-scale enterprise CRM transformations .

  • Familiarity with AI/ML-based analytics in CRM environments.

  • Prior experience working in the Technology or Retail domain .

  • Knowledge of Agile methodologies and DevOps practices.

Posted 2025-09-25

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