AR Specialist

Accounts Receivable Specialist - Telecommunications

We are currently seeking candidates for an AR Specialist role to support a high-volume Accounts Receivable function at a highly successful telecommunications firm located in Winchester, MA. The AR Specialist will be responsible for collecting and reconciling receivable balances, resolving customer disputes, and ensuring accuracy across billing and cash application processes. The ideal candidate will bring 1+ years of relevant AR or collections experience, strong follow-up and organizational skills, and the ability to work cross-functionally to drive timely resolution of outstanding balances.

This is an approximately 4.5-month contract opportunity paying between $23-$25/hour. This role supports a hybrid work model.

Responsibilities:

• Collect and reconcile receivable balances for existing customers, driving balances through resolution while ensuring accuracy in billing and cash application.
• Audit lease documents and/or purchase orders to validate billing, identify required adjustments, and complete all related documentation.
• Conduct customer outreach via telephone and escalate issues for supervisory review as appropriate.
• Support a high volume of customers and leases by executing defined collection strategies, initiating daily contact, and consistently following up on payment arrangements.
• Partner cross-functionally to resolve customer disputes in a timely, professional manner.
• Prepare and deliver timely, accurate reporting related to contracts, invoices, and aging balances.
• Provide high-quality service to external customers while adhering to internal controls and established processes.
• Assist with additional responsibilities as needed.

Qualifications:

• Bachelor’s degree preferred.
• 1–3 years of collections experience within an Accounts Receivable environment.
• Oracle experience preferred.
• Strong follow-up skills with the ability to organize timelines and manage competing priorities.
• Strong written and verbal communication skills.
• Ability to work effectively with multiple functional groups and varying levels of stakeholders.
• Strong organizational skills and the ability to operate in a fast-paced, deadline-driven environment.

For immediate consideration, interested and qualified candidates should send their resume to Lydia at [email protected]

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