Medical Assistant

Medical/Nursing Assistant

Reporting to the Nursing Manager and under the direct supervision of a registered nurse, the Medical/Nursing Assistant performs a variety of direct and indirect patient care activities for pediatric, adolescent, and adult patients. These include routine patient care activities, preparatory functions for patients and providers, and other routine and/or related duties that medical assistants are trained to perform.

General duties and responsibilities:

1. Reviews medical records and provider schedules prior to clinical sessions
2. Prepares patients and examination rooms for provider visit
3. Greets patient, completes appropriate screenings and testing, and obtains necessary information from the patient and/or patient's family
4. Performs all tests, procedures, and screenings accurately (ex. Vital signs, POCT Glucose)
5. Clearly and accurately documents information in the electronic medical record including results of all testing and screening performed
6. Communicates information clearly, accurately, and professionally to patients and staff
7. Follows HIPPA protocol and always maintains patient confidentiality
8. Assists providers during examinations and procedures as needed
9. Ensures that all lab requisitions are accurately and completely filled out, all specimens are logged appropriately, and specimens requiring immediate transport to the lab are transported properly
10. Cleans and sterilizes instruments and equipment per Infection Control Manual
11. Cleans and maintains utility and supply areas
12. Ensures that clinical areas are adequately stocked, maintains an inventory of supplies, stores and rotates supplies per Infection Control Manual, and communicates discrepancies in supplies received to the Nurse Coordinator
13. Demonstrates ability to work as a team member; participates in orienting peers
14. Attends nursing and organizational staff meetings and participates in quality improvement initiatives
15. Identifies educational needs and participates in program offerings
16. Complies with all DotHouse Health policies and procedures
17. Provides safe, ethical, and culturally competent care
18. Other duties as assigned

Requirements:

Required skills and competencies:

Education:

High School diploma or equivalent

Experience:

• Minimum of 6 months to 1-year post-training preferred.
• Knowledge of patient care clinic, office, and clerical support procedures.
• Ability to work within a team framework.
• Bilingual preferred
• Highly motivated and detail-oriented with strong customer service, organizational, systems and analytical skills.
• Excellent verbal, written communication/presentations skills, and systems applications skills

Certification/Licensure:

Certification from an approved medical assistant or certified nursing assistant program. Current BLS certification.

Software/Hardware:

Must be proficient and have a strong working knowledge of Microsoft Office (Outlook, Excel, Word, etc.)