Service Financial Controls Manager

Job Description

Job Description

Position Overview

The Service Financial Controls Manager is a strategic hands-on role that supports LGESVT’s Service organization business financial integrity and operational performance. This position is responsible for leading financial planning, cost tracking, forecasting, margin management, FP&A integration activities for the Services group, and financial governance across all service lines (Field Service, Service Engineering, O&M, Warranty, etc.). This includes not only financial analysis but proactive support in decision-making, contract review, headcount planning, and performance improvement initiatives.

The ideal candidate combines technical financial expertise with the ability to communicate clearly across Service Operations, Commercial, Finance, and Executive teams.

Primary Responsibilities

Financial Governance & Controls

• Establish and maintain robust financial control processes for service program execution (O&M, warranty campaigns, upgrades).
• Standardize cost tracking and reporting methods across service functions, projects, and regions.
• Ensure compliance with internal controls, audit readiness, and alignment with corporate finance policies.

Budgeting, Forecasting, P&L & FP&A

• Lead the development of annual budgets and rolling forecasts for the service business, in partnership with regional and functional leads.
• Own monthly and annual Service P&L tracking, ensuring consistency and alignment between operational performance and financial reporting.
• Partner with Service leadership and Finance to investigate budget vs. actual variances and drive corrective actions.
• Serve as the FP&A liaison for the Service Group—supporting corporate planning cycles, long-range planning, scenario modeling, and resource investment analysis.
• Provide input to headcount planning, cost allocations, and capital budgeting for service-related initiatives.
• Forecast key cost drivers including labor, subcontractors, equipment, materials, and travel.

Cost & Margin Management

• Track actuals vs. forecast for service delivery costs and highlight variances with actionable insights.
• Analyze gross margin performance across all service offerings.
• Contribute to pricing models and profitability analysis for new service contracts and modifications.

Performance Reporting & KPIs

• Develop and deliver dashboards and financial reports for executive and operational leadership.
• Define and track key financial indicators (e.g., cost per MW, labor utilization, revenue per technician, warranty cost ratio).
• Collaborate with BI and IT teams to automate and enhance reporting tools.

Risk & Opportunity Management

• Identify cost risks, revenue leakage, and scope creep in service delivery; support mitigation planning.
• Assist in claim development and revenue recognition for reimbursable service work (e.g., warranty, LD offsets).

Business Partnership & Enablement

• Serve as a trusted financial advisor to Service leadership, enabling informed, data-driven decision-making.
• Support internal reviews, resource scaling decisions, and investments in digital tools or automation.
• Collaborate cross-functionally with Finance, Commercial, Operations, Supply Chain, and other teams.

Key Knowledge, Skills and Abilities

Required:

• Highly analytical and detail-oriented with a strong sense of ownership.
• Effective communicator with the ability to interface across technical and financial teams.
• Self-starter who thrives in fast-paced, cross-functional environments.
• High integrity and professionalism in handling confidential business data.
• Bachelor’s degree in Finance, Accounting, Engineering, or related field.
• Demonstrated experience in monthly and annual P&L ownership, budgeting, and FP&A support.
• Strong proficiency in Excel and ERP platforms (e.g., SAP, Oracle NetSuite).
• Familiarity with cost structures in service delivery (labor, subcontractors, equipment, travel, materials).

Desired:

• Experience in BESS, renewable energy, or OEM/Integrator environments.
• Power BI or data visualization platform experience.
• Knowledge of service operations lifecycle (O&M, commissioning, aftermarket).
• CPA, CMA, PMP, or equivalent certification a plus.

Education and Experience

Required:

• Bachelor’s degree in Finance, Accounting, Engineering, or related field.
• 5+ years of experience in financial controls, FP&A, cost engineering, or commercial finance—preferably in energy, renewables, or industrial services.

Desired:

• Experience in BESS, renewable energy, or OEM/Integrator environments.
• Power BI or data visualization platform experience.
• Knowledge of service operations lifecycle (O&M, commissioning, aftermarket).
• CPA, CMA, PMP, or equivalent certification a plus.