QA Analyst/Senior Technology Product Manager
REPORTS TO: VP, Digital Learning & Engagement
DEPARTMENT: Digital Learning & Engagement
FLSA STATUS: Exempt
Location: Burlington, MA (preferred) POSITION SUMMARY : This hybrid role is primarily responsible for leading quality assurance efforts (75%) for digital educational products, ensuring reliability, usability, and compliance with industry standards; supporting strategic product management (25%), contributing to product vision, planning, and stakeholder engagement; collaborating with internal teams, external partners, and customers to deliver innovative, high-quality digital solutions. KEY RESPONSIBILITIES
Quality Assurance (75%)
- Design, implement, and execute comprehensive test plans, test cases, and QA processes for digital products and websites
- Lead user acceptance testing, defect tracking, and resolution of issues throughout the development lifecycle
- Ensure product/website design meets Aspen and industry standards for quality, accessibility (WCAG 21), and reliability
- Develop and maintain appropriate testing frameworks
- Liaise between development, QA, and business teams to ensure clear communication and timely issue resolution
- Troubleshoot and solve technical and functional problems, driving continuous improvement in product quality
- Analyze issues, provide solutions, and document QA findings
- Track and report QA metrics, milestones, and progress
- Contribute to the creation of user stories, system requirements, prototypes, and functional specifications for new and enhanced products/websites
- Support the prioritization and coordination of development cycles, ensuring scope, budget, and timelines are met
- Assist in identifying emerging trends and market opportunities in higher education and digital learning
- Participate in project planning, stakeholder presentations, and product launches
- Serve as an internal champion for assigned products/websites
- Support marketing efforts for digital products/websites in collaboration with the marketing team
- Create educational and customer engagement materials
- Gather and analyze customer feedback to inform product and QA improvements
- Participate in launches, training, and provide documentation
- Perform other duties as assigned
- Bachelor’s degree plus 5+ years of experience in quality assurance and/or technology product management, preferably in educational technology, higher education, high-stakes testing, or online learning
- Proven ability to manage multiple projects under strict deadlines
- Strong QA skills, including planning, execution, automation, and reporting
- Experience with agile development frameworks and QA methodologies
- Prototyping/wireframing skills preferred
- Strong knowledge of accessibility and WCAG 21 standards
- Experience with content management systems, HTML editors, project management software, and learning management systems
- Excellent interpersonal skills; ability to work with individuals at all levels and interact with technical and business staff, customers, and partners
- Vendor management and troubleshooting/problem-solving expertise
- Willingness to travel domestically occasionally
- Excellent verbal and written communication skills
- Strong organization, planning, and presentation skills
- Proficiency with Microsoft Office (PowerPoint, Outlook, Excel, Word)
- Ability to work quickly and accurately in a fast-paced, changing environment
- Demonstrated ability to work independently and as part of a team
- Normal office environment
- Ability to sit for extended periods of time
- Ability to work on computer for extended periods of time
- Ability to listen and speak carefully while interacting with others
- Ability to lift up to 10 pounds occasionally
In addition to competitive compensation, we offer a wide array of benefits including your choice of health and dental plans, generous paid time off and holidays, 401k with employer match, and an array of voluntary programs to cover all of life’s eventualities from accidents; to critical illness; to pet insurance
EOE disability/veteran #LI-hybrid
Recommended Jobs
Educator
Job Description Job Description sasdfj aksdjjf lajsdfkjh askdfjh fsadhfashdfkjhasdkjfhaskdhf kjasdhfkja sdhfiahs difluhasdk hfkasdhfkhasdkf hasdkhfiasdhf We are looking for an experienced De…
Insurance Sales Agent (Unlicensed)
Insurance Sales Agent (Unlicensed) Location Marlborough, MA (Millham area) : Primary Purpose: The Sales Agent Specialist is responsible for developing expertise in Property and Casualty insurance and …
Discover Healing in Charming Methuen, MA!
Physical Therapy Assistant job in Methuen, MA Explore the charm of Methuen, MA, as a Physical Therapist Assistant in acute care. Nestled in the Merrimack Valley, Methuen offers a rich tapestry of his…
Commercial Sales Representative
Job Description Job Description Commercial Sales Representative Benefits: Paid Time Off Weekly Pay Bonuses Up to 4% 401(k) Match Paid Training, Educational Allowances/Reimburseme…
Electrician
Job Description Job Description Benefits: ~401(k) matching ~ Bonus based on performance ~ Dental insurance We're searching for a skilled electrician to join our expanding team. In this…
Production Painter
Job Description Job Description Production Painter PTG Painting – Bridgewater, MA Full-Time | $23–$27 per hour (depending on experience) About Us PTG Painting is a rapidly growing resi…
CNA Caregiver
Job Description Job Description Hopkinton Home Care is seeking Certified Nursing Assistants and Home Health Aides due to expansion of business in Hopkinton and surrounding towns. All candidate…
Caregiver/CNA-All shifts
Job Description Job Description Visiting Angels is looking for a Caregiver to join our team. The Caregiver is responsible for the physical care and emotional support of our clients who may no lon…
Licensed Practical Nurse - LPN25-29368
Job Title: Licensed Practical Nurse (LPN) Location: Falmouth, MA (02540) Job Type: Contract | Local or Travel Shift: Rotating Evenings | Every Other Weekend | Occasional Holida…
Customer Service Rep - 3821 Falmouth Rd
Job Description Looking for New Smiles, Inspired Team Members. We're searching for qualified CSRs with people skills and personality. This can be your main gig, your hobby, or a supplement…