Product Solutions Manager

#ChangeMakers

Ready to make an impact?

We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive change, to stay ahead of the competition. From the first Dental Implant in 1974 to the latest Digital Solution - we do things differently than others We deliver innovation based on evidence. This is part of our employer culture as well as an exceptional team spirit that truly encourages diversity and a powerful “can-do” attitude.

#WeChangeDentistry every day. Be part of it.

This position is responsible for the development and execution of strategic customer development and education programs that coincide with Straumann Group NAM's Digital Solutions initiatives. This position will anticipate demand for customer programs, promotions, education, events, internal and external training, and will develop programs/activities to meet that demand. This position will also manage our online digital academy (DANA), and work to improve the post-sale process for all digital equipment. This person will be responsible for driving successful implementation of all digital solutions by working with the sales team and all stakeholders, ensuring a best-in-class education and customer experience.

Job Responsibilities:

This position is responsible for, but not limited to, the following:

• Sets strategic plan for Digital Solutions customer development, product training and education in North America and work collaboratively with leadership to ensure alignment. Communicate this strategy and opportunities to the sales team through frequent updates including virtual, telephone and in person meetings.
• Cross-functional collaboration with Product Managers, Marketing Communications, and the Education teams for all brands to build strategic offerings and education packages for our customers
• Manages and executes special projects such as digital education centers, national symposia, regional conferences, campaigns, programs, promotions etc. as needed, working collaboratively with cross functional resources as needed.
• Works cross functionally to improve the post-sale process for all digital solutions
• High-energy, driven, and passionate person who has an agile mindset and works well in a collaborative team culture
• High level of organization, accountability, and collaboration to move initiatives forward

Education and Events

• Create a continued education plan for our customers to ensure consistent implementation of our solutions across all brands
• Align with the events team to ensure excellent representation of our Digital Solutions and workflows in all tradeshows and national events
• Create a social media plan with our Marketing Communications Manager to demonstrate and create value through our customers for our Digital Solutions and workflows, aligned with our value propositions
• Collaborate with Training & Education department to ensure optimal training and execute workflow events

The responsibilities listed herein are not intended to be a comprehensive list of the duties and responsibilities of the position. The duties and responsibilities may change without notice.

Minimum Qualifications:

• Bachelor's degree in business, Marketing, Communication, or equivalent

Preferred Qualifications:

• Master's degree
• 5+ years' relevant experience in Marketing, Sales and/or Education.
• Prior experience in medical device or dental industry strongly preferred.
• Demonstrated ability to effectively develop and support a company's educational strategy.
• Highly collaborative and a strong consensus builder, capable of exercising positive influence in driving outcomes and negotiating solutions.
• Strong, solid written and verbal communication skills.
• Ability to effectively multi-task and work well under deadline pressure.
• Strong computer skills especially in Microsoft Office Suite.

Additional Information

Whether you're looking to build your career, improve your health, or brighten your SMILE, we offer generous benefits to help you achieve your goals.

• Very Competitive total compensation plans (some positions include discretionary bonus, or Performance Share Units).
• A 401(K) plan to help you plan for your future with an employer match
• Great health, dental and vision insurance packages to fit your needs to ensure you're happy and healthy. Straumann contributes a healthy portion towards employees' premium.
• Generous PTO allowance - plenty of time to recharge those batteries!

Please understand that we do not need external support by recruiting agencies and consultants to fill this vacancy. Thank you for respecting this.

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