Toyota Service Appointment Coordinator

Job Description

Job Description

AutoFair Toyota is seeking a Service Appointment Coordinato r to join our team. Are you passionate about helping customers? Do you have phone and email skills? Apply today!

Benefits:

• Flexible Schedule
• Sundays off
• Rewarding Compensation Package
• Medical, Dental, Vision, Life and Disability
• 401 K Plan with company match
• Paid vacation
• World-class training and professional development
• Growth opportunities for career advancement
• Employee vehicle purchase plans
• Discounts on products and services
• Flexible Work Schedule
• Health and wellness

Responsibilities:

• Schedule service appointments
• Interact with customers everyday by following up over the phone after a Service Appointment
• Listen to the customer, answer questions, and direct customers appropriately as they request.
• Advise on recommended maintenance
• Confirm scheduled & missed appointments
• Respond quickly to customer phone calls and Internet leads through online scheduling.

Requirements:

• Must have strong computer skills, including Outlook, Excel and Word
• Must have strong customer service background
• Past Outbound sales experiences preferred
• Must have excellent verbal and written communication skills
• Must be punctual and reliable
• Must be willing to submit to a background check and drug test to employment
• Valid license and clean driving record required

AutoFair Automotive Group is a rapidly-expanding dealer group with excellent opportunities for career growth. We are committed to offering our customers an unmatched experience through outstanding customer service and priding ourselves on our long relationships with the people we serve. For these reasons, we are dedicated to finding people who are passionate, motivated, and ambitious to join our team.

AutoFair Automotive Group offers opportunities with the following brands:

Ford - Honda - Hyundai - Genesis - Subaru - Toyota - Volkswagen

AutoFair Automotive Group maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote and compensate on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.