Payment Processor

Job Description

Job Description

Description:

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients’ interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, and has office locations across the United States.

Zwicker is presently seeking a Payment Application Specialist with at least one year of experience in cash applications, payment processing, or billing and coding. The Payment Processor is responsible for processing incoming payments on individual consumer accounts.

This role follows a regular schedule of 7:30 AM to 4:00 PM, with opportunities for frequent overtime. Overtime typically ranges from 2–4 hours during slower weeks and 10–15 hours toward the end of the month, with occasional weekend shifts to support key business needs. All overtime is compensated at time-and-a-half for hours worked beyond 40 per week, offering motivated candidates the chance to significantly increase their earnings while contributing to important deadlines.

The base hourly rate for this position is $22.00-$24.00.

Responsibilities include

• Open and sort mail containing incoming payments
• Code and post payments timely and accurately
• Run reports from the operating system housing consumer accounts
• Reconcile payments posted to the operating system to the totals of actual payments received
• Reconcile bank deposits to totals of actual payments received
• Research and process account balance adjustments as necessary
• Perform other related tasks, including scanning, sorting, filing, etc.
• Meet daily and month-end deadlines
• Other duties as assigned

• At least one year of payment processing or equivalent experience
• Ability to work as part of a team while also working independently to process payments
• Ability to maintain confidentiality
• Proficient in data entry
• Strong attention to details
• Excellent organization skills
• Ability to prioritize
• Ability to solve problems
• Ability to maintain positive relationships with employees in other departments
• Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
• Be able to operate a computer, phone, or equivalent device
• Be able to complete a minimum of a 40-hour flexible workweek schedule
• Ability to work overtime hours near the end of each month, during the month when volume requires, and occasionally on Saturdays throughout the year
• Be able to read and comprehend position-specific documents and correspondence

Physical Qualifications

• Be able to lift five pounds or greater
• Be able to sit 90% of the workday at times
• Be able to bend at the waist and be mobile when needed
• Be able to concentrate and use critical thinking

Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace.

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Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.