Training and Development Specialist
- Identify training needs and develop and implement training programs to address those needs; conduct regular reviews of program operations to make sure that training programs comply with established standards, licensing requirements, and internal operating practices
- Deliver instruction using multiple modalities such as one-on-one, classroom, teleconferencing, web-based training, and computer-based training
- Determine the most appropriate and effective modality for each subject/area of expertise
- Collaborate with other internal training experts and HR on training program delivery
- Create and assist with implementation of changes to training in adherence to additions/updates of regulations as needed
- Monitor, evaluate, and record training activities and program effectiveness; ensure ongoing feedback of training programs and modify programs as needed
- Participate in team meetings, staff meetings, and program office meetings
- Ensure that the training curriculum for subjects such as CPR, first aid meet local, state, and/or federal training requirements
- Evaluate and assist with the design of training materials such as manuals, handouts, course exercises, and visual aids
- Maintain training materials that are contemporary with licensing requirements, policies and procedures
- Confer with management and staff to identify specific skill/knowledge gaps, training objectives, work situations, and changes in policies and procedures
- Collaborate with management, internal training consultants, and HR to identify additional training needs for new staff as required
- Bachelor’s degree
- Three years of related experience preferred
- An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements
- Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines
- Excellent communication skills to manage relationships
- A reliable, responsible attitude and a compassionate approach
- A commitment to quality in everything you do
- Full compensation/benefits package for full-time employees.
- 401(k) with company match
- Paid time off and holiday pay
- High impact work with meaningful outcomes
- Career development and advancement opportunities across a nationwide network
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