Director, Commercial Insurance Agency Operations (10188)

Job Description

Job Description

About the Role

As Director, Commercial Insurance Agency Operations , you’re responsible for the performance of day-to-day operations for the company’s property and casualty division. You play a central role in shaping client service needs, employee development, and market engagement. This position is ideal for someone who seeks continuous improvement, works collaboratively, and understands non-sales operations at an insurance agency (service, marketing, and claims).

Duties & Responsibilities

You are keenly aware of the daily happenings within the service team, and at times dig right into the thick of important, critical issues. Key duties within your position include:

• Team leadership, employee training, learning & development, and performance management
• Client service delivery and account management workflows
• Operational efficiencies, reporting, compliance, and technology utilization
• Carrier and vendor development along with placement, submission, and renewal workflows

Skills & Experience

• Minimum ten (10) years of commercial property and casualty insurance industry tenure; management experience is required
• Strong knowledge of commercial property and casualty coverage and market dynamics

Capstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry! Our clients include insurance companies, agencies, brokers and intermediaries. Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth. We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm). We work nationally with expertise that spans top executives, middle management and technical level positions. We are committed to providing recruiting services of the highest degree of confidentiality, professionalism and integrity.

Company Description

Capstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry! Our clients include insurance companies, agencies, brokers and intermediaries. Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth. We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm). We work nationally with expertise that spans top executives, middle management and technical level positions. We are committed to providing recruiting services of the highest degree of confidentiality, professionalism and integrity.