Construction Quality Program Manager

CBRE
Westfield, MA
Construction Quality Program Manager Job ID 237516 Posted 14-Nov-2025 Service line PJM Segment Role type Full-time Areas of Interest Construction, Engineering/Maintenance, Project Management Location(s) Brownsburg - Indiana - United States of America, Carmel - Indiana - United States of America, Fishers - Indiana - United States of America, Indianapolis - Indiana - United States of America, Plainfield - Indiana - United States of America, Westfield - Indiana - United States of America **Job Summary:** The Construction Quality Program Manager is responsible for leading design and construction quality assurance and risk mitigation activities across capital construction projects. This role ensures the execution of robust construction QA/QC plans, promotes regulatory and contract compliance, and fosters continuous improvement in construction performance across capital project portfolio. **What you'll do:** + Develop, implement, and maintain project-specific Construction QA/QC Plan aligned with client, regulatory, and internal standards + Ensure engineering design and specifications are aligned with client, regulatory, and internal standards. + Conduct and document construction quality inspections, audits, and risk reviews at key construction phases and milestones. + Perform regular field verification to ensure contractors are executing work in compliance with construction documents, engineering specifications, and approved submittals. + Review and approve subcontractor quality plans, inspection and test plans (ITPs), and material certifications. + Track and report project construction quality metrics, non-conformities, and corrective/preventive actions. + Collaborate with construction project managers, design teams, and vendors to resolve construction quality and compliance issues. + Lead root cause analysis (RCA) for recurring construction quality issues and support implementation of preventive measures. + Facilitate lessons learned workshops and integrate findings into continuous improvement strategies. + Support project teams during readiness, turnover, and commissioning phases to ensure all user requirements are met. + Serve as the key liaison for construction quality assurance with internal stakeholders. + Monitor, verify, and communicate construction verification, corrective actions, and remediation status effectively during internal and client meetings. + Ensure safety and environmental policies are incorporated into construction quality practices. **What you'll need:** + Bachelor's degree in Engineering, Construction Management, or a related technical field. In lieu of a degree, a combination of experience and education will be considered. + Strong knowledge of Mechanical, Electrical, Plumbing, and HVAC systems required. + Strong ability to read and interpret construction scope documents, including engineering drawings, specifications, submittal packages, RFIs, ESIs, etc. + Demonstrated experience managing construction quality, including contractor oversight and field verification activities. + Familiarity with construction-related codes, standards, regulations, and validation requirements. + Proficiency in Microsoft Office Suite (Word, Excel, Outlook), and document control platforms. + Strong analytical, communication, and organizational skills with a proactive, inquisitive mindset. + Quality or Risk certification (e.g., Six Sigma, CQI, CQE) preferred. **Core Competencies:** + Strategic problem-solving and critical thinking + Detail-oriented with the ability to manage documentation and reporting + Influencing and coaching cross-functional teams + Effective communication of complex technical concepts + Commitment to safety, ethics, and continuous improvement **Preferred Experience:** + Construction quality oversight in regulated industries such as pharmaceutical, life sciences, or advanced manufacturing. + Working within or alongside owner's representative, construction management, or design firms. _Please be advised that effective January 1, 2025, CBRE Project Management and Turner &Townsend were consolidated into a single global business entity. As a candidate applying for a position, you should be aware that while your initial employment may be with Tuner & Townsend PJM US LLC, you will subsequently transfer directly to Turner & Townsend at a date to be determined._ _Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future._ **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Posted 2025-11-14

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