Support Specialist III, Training & Development

Additional Location(s): N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role:

As a Training and Development Specialist supporting our Quincy Customer Fulfillment Center, you will consult with leaders and teams to identify and implement solutions that drive individual, team, and organizational performance. You will play a key role in fostering a culture of continuous learning, operational excellence, and quality through training, development, and change management initiatives. This role works closely with site leadership, Human Resources, and subject matter experts to ensure training programs meet compliance standards and align with strategic business goals.

Work model, sponsorship, relocation:

At Boston Scientific, we value collaboration and synergy. This role follows an onsite work model requiring employees to be in our local office in Quincy, MA. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Relocation assistance is not available for this position at this time.

Your responsibilities will include:

• Provide administrative support for learning systems, WMS system access, training approvals, curriculum updates, and training tracking/reporting

• Maintain accurate training records, monitor on-the-job training, and ensure compliance with Quality System and regulatory requirements

• Deliver New Hire Onboarding and coordinate refresher training for existing employees; evaluate training effectiveness and apply improvements based on data and feedback

• Create training materials and recommend appropriate training resources to improve performance and ensure compliance for distribution and production employees

• Collaborate with Business Process Leads and managers to deliver training that supports operational changes and initiatives

• Conduct formal and informal needs assessments (e.g., surveys, focus groups) to identify root causes of performance challenges and recommend actionable solutions

• Lead change management efforts by developing communication plans and materials that support site-level initiatives

• Develop and manage eLearning content across multiple learning management systems (LMS)

Qualifications:

Required qualifications:

• Minimum of 3 years' experience in training, learning and development or a related field

• Proven experience building, delivering, and evaluating training programs in a regulated environment

• Strong facilitation and communication skills, with the ability to engage audiences across multiple levels

• Experience using learning management systems and content development tools

• Ability to conduct needs assessments and analyze data to drive performance solutions

• Working knowledge of change management practices and principles

• Demonstrated ability to manage multiple priorities in a fast-paced environment

Preferred qualifications:

• Experience supporting training initiatives in a regulated industry (medical device, pharma, aerospace, etc.)

• Bachelor's degree in Organizational Development, Learning & Development, Human Resources, or a related discipline

• Familiarity with Quality Systems and compliance-based training tracking

• eLearning development experience using tools such as Articulate, Captivate, or similar

Requisition ID: 617794

Minimum Salary: $66900

Maximum Salary: $127100

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.