Business Development Coordinator

Copeland Toyota, is a family-owned auto group that has proudly served the Brockton community for over 50 years. We are are looking for a motivated Business Development Coordinators to join our newly built call center. This is a great opportunity for individuals who are passionate about customer service and looking to grow with a reputable company. While automotive experience is not required, previous call center or sales experience is a plus. What We Offer: * $20/hour base pay * Weekly bonuses for every appointment shown and vehicle sold * Opportunity to grow within a stable and supportive dealership group * A professional, newly renovated workspace Flexible Full-Time Schedules Available: Option 1 * Mon–Thurs: 9:00 a.m. – 6:00 p.m. (1-hr break) * Friday: OFF * Saturday: 8:30 a.m. – 5:00 p.m. (½-hr break) * Sunday: OFF Option 2 * Mon–Wed: 9:00 a.m. – 6:00 p.m. * Thursday: OFF * Saturday: 8:30 a.m. – 5:00 p.m. * Sunday: OFF Option 3 * Mon–Tues, Thurs–Fri: 9:00 a.m. – 6:00 p.m. * Wednesday: OFF * Saturday: 8:30 a.m. – 5:00 p.m. * Sunday: OFF We’re happy to accommodate qualified candidates! Full-Time Benefits: * Harvard Pilgrim Health Insurance & Blue Cross Dental * 401(k) with Company Match * Group Life Insurance * Paid Vacation & PTO Your Responsibilities: * Respond to internet and phone inquiries professionally and promptly * Provide customers with accurate product information * Set quality appointments for the sales team

• Maintain Key Performance Indicators

Follow up with leads and nurture interest * Assist customers in choosing the right vehicle * Maintain high levels of customer satisfaction * Use CRM tools and communicate effectively with internal teams Qualifications: * Excellent communication skills, written and verbal * Comfortable with Microsoft Office (Word, Excel, Outlook) * Strong multitasking and time management * Motivated, coachable, and goal-driven * Valid driver’s license & reliable transportation * Must pass a background check and drug test * Bonus: Fluency in Haitian Creole, Spanish, or Portuguese If you're ready to jumpstart your career with a trusted name in the automotive industry, apply today and become part of the Copeland Toyota family! Send your resume or apply in person at Copeland Toyota, Brockton, MA