Case Manager (New Bedford)

VITRA Health
New Bedford, MA

VITRA Health is hiring, and we believe that our team is the key to our success. That is why we are looking for a Non-Clinical Case Manager to support our clients in New Bedford. If you're a passionate, caring, motivated professional who is looking to make a difference in your community, we encourage you to apply today!

VITRA Health understands that most caregivers face tremendous financial and emotional challenges, often without compensation or support for their selfless efforts. That's why, at VITRA, we provide comprehensive assistance to caregivers with financial support, a customized care plan, community resources, and caring teams of nurses and case managers.

Job Overview:

As a Case Manager, you will provide nonclinical support, educating clients and caregivers in areas including health maintenance and preventative measures, assisting in healthcare management navigation, and accessing community support. You will advocate for your clients and facilitate the success of clients remaining safely in their homes. You will collaborate with internal field staff and nursing teams to provide exceptional care for diverse demographics.

This role is a full-time role at 40 hours per week. Overtime pay is available after 40 hours.

This role will be supporting clients of two New Bedford Housing residential buildings. No client travel needed.

Essential Functions:

  • Manage a diverse caseload of patients and clients with various healthcare needs.
  • Collaborate with internal field staff and nursing team to provide strong healthcare support and resources.
  • Assist with obtaining information and accessing other healthcare and community services.
  • Participate in multidisciplinary care plan creation and review and discharge planning.
  • Address concerns regarding environment and any changes in psychosocial status.
  • Participate in multidisciplinary team meetings and work collaboratively to address client needs.
  • Complete all required documentation per regulation and communicate. professionally with client, PCP and other healthcare providers when necessary.
  • Perform other duties within the scope of practice as assigned by management.

Education, Experience and Licensure Requirements :

  • Willingness to travel within assigned region required.
  • Valid driver's license and reliable transportation required.
  • Fluency in both English and second language strongly preferred (Spanish, Cape Verde Creole, Portuguese)
  • Bachelor's degree in human services, in public health or another related field required.
  • A minimum of two years' recent experience in the direct care of elders or adults with disabilities required.
  • Case management, behavioral health, social services and/or community health worker experience preferred.
  • Strong communication, documentation, and organizational skills are required.
  • Must be solution oriented and be able to multitask.
  • CPR Certification.

Physical and Environmental Demands:

  • Works in a clean, well-lit environment with fluctuating temperatures in close proximity to others.
  • Requires substantial periods of repetitive work utilizing a computer, monitor, keyboard, and mouse.
  • Requires lifting and carrying equipment and supplies weighing up to 35 pounds; require pushing and pulling equipment and supplies weighing up to 35 pounds; require walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to navigate stairs; requires visual acuity and manual dexterity to operate equipment.

Perks and Benefits:

  • Health Insurance with a 75% employer contribution.
  • Dental and Vision Benefits.
  • Supplemental Benefits
    • Life, Accident, Critical Illness and Disability Insurance.
  • 401K with a company match.
  • Accrued Paid-Time-Off.
  • ADP LifeMart Corporate Discounts
  • Competitive Pay Rates.
  • Wellness Benefits.
  • Tuition Reimbursement.
  • Supportive team structure and company culture with a focus on work/life balance.

VITRA Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Apply now!

#HP

Posted 2026-01-01

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