Doula (Massachusetts)

About us

At Pomelo Care, we are redefining the healthcare journey for women and children. As the leading virtual medical practice in our field, we provide a continuous circle of support—from the first steps of family building and the complexities of pregnancy to the nuances of postpartum, pediatric, and midlife care. We aren't just a clinic; we are a multidisciplinary engine of clinicians, engineers, and problem-solvers dedicated to closing the gaps in traditional care. By leveraging a high-touch, technology-driven platform, we identify risks early and deliver deeply personalized, 24/7 virtual care. We are here to prove that better data and patient-centered care lead to better outcomes, raising the standard of care for families nationwide.

Role Description

As a doula in the Pomelo network, you will educate and guide expecting and new families throughout pregnancy, birth, and the postpartum period. You will play a vital role in improving birth outcomes by ensuring that families feel supported and empowered during this transformative time.

By joining the Pomelo community, we’ll help you :

• Accept insurance hassle-free by credentialing you with the health plans we participate with in your communities and handling the billing and admin paperwork for you.
• Maintain a flexible schedule as you can choose how many clients you see through Pomelo, so that you can set the hours that work for you.
• Grow your client base by providing client outreach support.
• Grow your doula community, with nearly 600 doulas in the Pomelo network!

To join Pomelo’s growing community, you are/have:

• Experience working as a doula with in-depth understanding of pregnancy, childbirth, breastfeeding, and postpartum recovery.
• Completed certification as a birth and/or postpartum doula from a recognized organization.
• Strong verbal and written communication skills, with the ability to connect with families from diverse backgrounds both virtually and in-person.
• Comfortable using telehealth platforms, video conferencing tools, and electronic documentation systems.
• Able to work virtually and in-person, as well as evenings and weekends, to accommodate the needs of families.

This is a contract role, therefore not eligible for employee benefits. We strive to create an environment where all backgrounds are respected. We value working across disciplines, moving fast, making data-driven decisions, and always putting the patient first.

At Pomelo, we are committed to building the best network to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to include a variety of backgrounds in our network, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Potential Fraud Warning

Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information.

Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com.


If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at [email protected] to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.