Hub Grade Leader

Company Description

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Position Purpose:

The Regional Hub Manager leads a multidisciplinary team to drive a performance-driven culture across the region. This role oversees all Hub activities — from efficiency tracking and process optimization to team coaching and stakeholder engagement — ensuring that the Hub delivers measurable results aligned with regional and corporate priorities.

The Hub Manager acts as the key interface between Operations, Finance, and Technical & Performance (T&P) functions to accelerate value delivery and adoption of standardized tools (Hubgrade, OPAL, HachWIMS, etc.).

Primary Duties/Responsibilities:

• Lead and coach the Regional Hub team (Data Analyst, Process/Performance Advisor, and operational contributors).
• Develop and execute the regional Hub strategy in alignment with the Regional President’s priorities.
• Ensure measurable return on Hub investment by achieving efficiency targets that offset Hub operating costs
  • Identify, prioritize, and track efficiency initiatives in collaboration with site managers and Finance to ensure traceability of results
  • Oversee OPAL initiative creation, benefit realization tracking, and reporting within the region
  • Coordinate regular performance reviews across regional sites, ensuring visibility of KPIs and improvement actions.
• Act as the first line of support for sites, connecting them to corporate experts or resources when specialized help is required.
• Facilitate workshops and training sessions to support process change and digital tool adoption, including deployment of Hubgrade tools.
• Ensure projects can have their local systems mapped and connected to the Datalake and reporting dashboards.
• Gather site feedback on digital tools and Hub support to continuously refine services.
• Represent the Hub in business development activities and client demonstrations, showcasing Veolia’s innovation and value-added capabilities.
• Collaborate with communications and marketing to document Hub success stories and client impact.
• Conduct retrospectives on an agreed upon frequency (e.g., quarterly) to adapt hub priorities and focus to regional needs.

Work Environment:

• Hybrid or field-based role; ~25% travel to sites across the region.

Qualifications

Education/Experience/Background:

• High School Diploma/GED is required.
• 5-10+ years of experience in water/wastewater operations, project management, or performance improvement.
• Proven leadership experience managing multidisciplinary or cross-functional teams.
• Experience working collaboratively with Finance and Technical & Performance functions.

Knowledge/Skills/Abilities:

• Strong understanding of operational processes, performance management, and cost-efficiency levers (e.g., chemicals, energy, maintenance).
• Excellent communication and facilitation skills with demonstrated success leading change.
• Growth mindset – able to learn, adapt, and promote new ways of working and digital adoption.
• Leadership and team development.
• Change management and process improvement.
• Data-informed decision-making.
• Cross-functional collaboration.
• Client-facing and stakeholder communication.

Additional Information

Pay Range: $160000 to $175000 per year.

Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.