Administrative Assistant - Onboarding
- 5 Days a Week On-Site**
- Motivated and proactive attitude
- Minimum intermediate proficiency in Microsoft Excel (e.g., comfortable with PivotTables, VLOOKUP, conditional formatting, and data analysis)
- Exceptional attention to detail and accuracy in all tasks
- Excellent verbal and written communication skills
- Strong typing skills
- Ability to work independently
- Ownership of onboarding and offboarding processes
- Provide support for a team of 3 employees
- Order laptops, phones, and other equipment; track delivery status
- Engage with PC Lifecycle services providers and coordinate all related activities
- Process onboarding, offboarding, and advanced replacement of laptops
- Collaborate with other teams to resolve daily non-technical issues
- Update user accounts in Microsoft Entra
- Prior experience in IT administration or onboarding/offboarding
- Familiarity with asset management systems or ticketing platforms
- Ability to multitask and manage competing priorities
- Strong organizational and time management skills
- Experience working with external vendors or service providers
- Customer service orientation and problem-solving skills
- 2+ years in office administration, with exposure to onboarding/offboarding processes is a plus
- Experience managing PC lifecycle and asset tracking using enterprise tools is a plus
- Intermediate Excel proficiency applied to reporting and data analysis
- Familiarity with ticketing systems and SLA-driven support is a plus
- Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
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