Medical Office Assistant

A patient-centered individual who enjoys assisting a clinical team in coordinating patient care. S/he enjoys performing outreach and speaking with older adults and their caregivers. The ideal Medical Assistant is detail oriented, is driven to complete tasks with quality and completeness and enjoys the feeling of a clear task list. This individual prioritizes providing high quality, timely care and sees this as their purpose.

The ideal teammate would be able to:
-- Provide practice support including: contacting members, caregivers, and care team members as directed, -work closely with the clinical team to improve the health and care of our members
-- Coordinate care for patients of the practice
-- Perform precise data entry within the electronic medical record, as appropriate for scope of practice
-- Ensure data quality and accuracy
-- Answer phones with a smile and customer service orientation
-- Schedule patient visits using mapping software
-- Other administrative support

Would you describe yourself as someone who has:
-- A minimum of 2 years of experience working in a healthcare setting (required)
- The ability to work Monday - Friday (required)
-- Knowledge and understanding of medical terminology (required)
-- Knowledge and understanding of chronic care management processes (preferred)
-- Fluency in English and Spanish/Mandarin/Cantonese/Russian (writing, reading and speaking) (preferred)
-- A customer service mindset for both internal and external customers (required)
-- Medical Assistant and or Medical Scribe Certification (required)
-- A strong proficiency in computer software navigation; data entry and data cleansing
-- A fundamental knowledge of Google Docs, Sheets, Slides or similar
-- A demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills
-- A flexible and adaptable nature, excited by change and a start-up environment
-- Ability to perform duties as assigned or requested

Requirements
-- Ability to travel within the designated service area and reliable transportation, including to locations with limited access to public transportation; valid driver's license and proof of liability and property damage insurance on vehicle is required
-- Medical Assistant Certification required.
-- A quiet place to work on remote days, where patient related conversation can happen in private and employees can focus on patient-related tasks.--

In addition to amazing teammates, we also offer:
-- Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
-- Paid vacation
-- Paid Sick/personal days
-- ~12 paid holidays
-- One time reimbursement to set up your home office
-- Monthly reimbursement for internet or other home office expenses
-- Monthly gym reimbursement to be used for gyms, online classes, etc
-- Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
-- Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
-- Pre-tax Flex Spending/Dependent Care/Transit accounts
-- 401k with match
-- Pay rate is $25.00 - $40.00 hourly.

Anova Care is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Anova Care is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.
Employment Type: Full-Time
Salary: $ 25.00 40.00 Per Hour