Kitchen + Bath Designer
- Solicit new accounts, conduct job site visits, and prospect for new projects
- Greet clients to the design center, assess clients' needs and assist the customer with product selection and order appropriate materials and quantities for the projects
- Conduct pre-construction site inspections and measurements
- Perform automated design capability within stock and semi-custom product categories
- Conduct bid and prep proposal functions
- Order project materials
- Arrange project schedules, sub-contractor schedules and material deliveries
- Act as the liaison between the customer, materials vendors, and subcontractors
- Review assigned accounts to ensure payments and credits are processed in an accurate and timely manner
- Maintain current knowledge of daily and monthly sales and their relationship to margin goals
- Understand all aspects of customer billing cycle, cash vs. credit, and how to figure and process a deposit by having a thorough knowledge of the paperwork flow and distribution process
- Must possess the necessary knowledge to be able to explain the differences in cabinet lines to customers
- Have a broad knowledge of all other items sold, various countertop products, cultured marble, sinks, faucets, etc.
- Basic knowledge of cabinet design software, order entry of industry related software, Microsoft Outlook, Word and Excel
- Maintain an active file of new and existing customers
- Insure all vendor literature is maintained and presented or stored in a clean, neat fashion
- Coordinate the delivery to contractor-remodeler customers on an as needed basis
- Maintain a clean, neat, professional looking show room
- Participate in semi-annual inventory
- Know the pricing multipliers and current lead times for all cabinet lines, countertop fabricators, and all miscellaneous products available
- Understand the receiving process and the paperwork associated with the process. Call vendors to follow up on any backordered items
- Know the warranty policies of all items sold. Be able to order such items when requested by customer.
- Complies with Company's attendance policy by maintaining regular and predictable attendance.
- Other duties as assigned by management
- Minimum education required- 60 hours of NKBA professional development programming and or equivalent technical degree preferred.
- Minimum experience required- 3-7 years of Kitchen & Bath industry experience
- Special skills required- Advanced computer-aided drafting skills, salesmanship, good verbal communication skills and design presentation skills.
- Special knowledge required- Advanced knowledge of kitchen and bathroom design, general knowledge in all aspects of design and construction and of building materials
- Maintain a valid driver's license to operate a motor vehicle in the state of sales activity.
- Physical demands include sitting for extended periods of time, standing and walking, bending or stooping, lifting up to 25 pounds frequently and up to 50 pounds occasionally.
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