Business Systems Consultant - CMMS

Business Systems Consultant - CMMS

Job ID

256026

Posted

21-Jan-2026

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Digital & Technology/Information Technology

Location(s)

Boston - Massachusetts - United States of America

As a CBRE Business Systems Sr Consultant, you will be responsible for the implementation, operation, and optimization of CMMS software to ensure efficient maintenance processes and asset management within the organization. This role is critical for streamlining work order management, tracking asset performance, managing inventory, and generating reports for informed decision-making.

Job Summary

In this role you will be responsible for the strategic deployment and daily administration of the CMMS to maximize asset reliability, reduce downtime, and optimize maintenance operations. This role involves managing asset data, work orders, preventive maintenance schedules, and system integrations, while also providing training and support to users across various departments. You will serve as a vital link between maintenance teams, technology, and compliance, driving operational excellence and supporting professional growth within the maintenance department.

Key Responsibilities

System Management and Optimization:

• Oversee the implementation, configuration, and continuous optimization of the CMMS software.
• Manage asset data, including maintaining accurate asset records, work instructions, maintenance checklists, and preventive maintenance records.
• Ensure data integrity and accuracy within the CMMS by establishing and enforcing consistent data entry standards.
• Manage system permissions, workflows, and integrations to ensure reliability and seamless operation.
• Conduct CMMS audits for compliance and optimization purposes.

Work Order and Maintenance Program Management:

• Generate and manage preventive maintenance schedules, ensuring work orders are properly assigned, executed, and closed out.
• Streamline work order management processes to ensure timely and efficient maintenance.
• Coordinate resources and schedule maintenance activities with technicians, supervisors, and other personnel.
• Develop and implement maintenance plans, including preventive, predictive, and corrective maintenance strategies.

Reporting and Data Analysis:

• Generate reports and analyze maintenance data to identify trends, evaluate asset condition, and recommend improvements to the maintenance program.
• Develop and monitor Key Performance Indicators (KPIs) related to maintenance activities and asset performance.
• Provide management with reports and analyses for effective decision-making regarding equipment replacement, energy conservation, and capital replenishment.

User Support and Training:

• Provide comprehensive helpdesk support for all CMMS users.
• Develop and deliver training programs for staff on the proper use and navigation of the CMMS to maximize its effectiveness.
• Support user adoption and address any system or workflow issues.
• Onboarding and offboarding users

Inventory and Vendor Management:

• Manage the software maintenance agreement and coordinate directly with vendors to resolve problems.

Process Improvement and Compliance:

• Evaluate and optimize facility management processes concerning asset use, maintenance, repair, and replacement.
• Identify and analyze equipment maintenance problems, suggesting revisions to improve facility operations.

Qualifications

Education:

• Bachelor's degree in Engineering, Facilities Management, Business Administration, Computer Science, or a related field is often preferred.
• Relevant associate degrees or diplomas combined with extensive maintenance experience may also be accepted.

Experience:

• Minimum of 3-5 years of progressively responsible experience in asset management, CMMS administration, GIS, or database management.
• Proven experience with CMMS software platforms (e.g., Maximo, SAP PM, eMaint, CBRE Si7, IFM Hub).
• Hands-on experience in maintenance operations is highly valued.

Skills

Technical Skills:

• Proficiency with CMMS software platforms and their configuration, including specific experience with CBRE Si7 and IFM Hub if applicable.
• Strong understanding of maintenance workflows, asset lifecycles, and reporting.
• Database management skills and comfort with data analysis.
• Knowledge of compliance standards and safety regulations.
• Ability to troubleshoot system, workflow, and data issues.
• Familiarity with mobile solutions to support field work is a plus.

Soft Skills:

• Excellent organizational and time management skills, with attention to detail.
• Superior communication and interpersonal skills, both verbal and written, for effective collaboration and training.
• Strong analytical and problem-solving abilities to identify issues and implement effective solutions.
• Leadership skills to motivate teams and drive initiatives.
• Strategic thinking to align maintenance objectives with organizational goals.
• Adaptability and a commitment to continuous learning in a changing field.

CBRE carefully considers multiple factors to determine compensation, including a

candidate’s education, training, and experience. The minimum salary for the position is

$115K per year and the maximum salary for the position is

or $140K per year. The compensation that is offered to a successful candidate

will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also

be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.



Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).