Production Assistant

Title: Production Assistant
Reports To: General Supervisor, Production Supervisor, Administrator, or Director of Business
Status: Non-exempt

Function: The Production Assistant will complete driving routes for pickup and/or drop off of donations at the warehouse, assigned donation boxes, and donor homes.

Duties and Responsibilities:

• Responsible for the security and safe operation of the vehicle and other assigned equipment. Promptly report, to immediate supervisor, all accidents involving truck, personal injury, or property damage and complete all necessary paperwork.
• Perform daily walk around inspection of vehicle, checking air, water, oil and other items to maintain equipment in good operating condition. Report any problems immediately to the supervisor.
• Ensure truck cab and box are clean and personal items are removed daily.
• Plan daily routing based on pick-ups assigned and make all calls scheduled, including boxes.
• You are a personal representative of The Salvation Army.
  • You are therefore to ensure that all customers are treated courteously, donations are accepted or refused appropriately, and the “Manual for Production Assistants” is strictly followed. Any problem in pickups should be reported immediately to the dispatcher.
  • Required to maintain a professional appearance in compliance with company dress code.
• Maintain complete and accurate records.
• Must adhere to communication procedures.
• Responsible for loading and unloading of truck assigned and others as requested. Take proper care to secure and safely handle goods and materials during loading and unloading. Blankets, ropes, etc., are to be used to:
  • Avoid excessive movement of material during transit.
  • Avoid breakage, scratching, or other damage.
  • Make optimum use of available space.
• Provide assistance to Thrift Store personnel when delivering items to ensure proper placement and location within the store (i.e. hampers to processing area, furniture placed properly on sales floor, removal of trash, etc.).
• Instruct and supervise Truck Helper. Keep in mind that the Truck Helper is in a rehabilitation program and that good habits are taught by example as well as instruction.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.
• Other duties as assigned by immediate supervisor and/or Administrator.

Qualifications:

• Must be able to communicate effectively.
• Valid driver’s license for assigned vehicles and acceptable DMV record. Must pass driving test.
• Must be able to read maps and plan and prioritize daily route coverage.
• Must be able to use iPad with GPS, texting, and truck inspection report.
• Must have good communication and customer service skills.
• Medical card required depending on city and/or state requirement.
• Passing a DOT Physical is a requirement of the job, and failure to do so could result in immediate termination of employment.

Physical Requirements:

• Sitting: Over 1/3 of the time
• Lifting: Must be able to lift 75 pounds
• Push/Pull Using Machinery: Yes
• Standing: Over 2/3 of the time
• Walking: Over 2/3 of the time
• Reaching: Over 2/3 of the time
• Climbing: Under 1/3 of the time
• Stooping: Under 1/3 of the time

Statement of Confidentiality:
The Production Assistant (non-CDL) occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of the Adult Rehabilitation Centers in all job-related matters.

About The Salvation Army:

For more than 100 years, The Salvation Army has operated rehabilitation facilities across the country that provide help and hope to individuals with a variety of problems, including issues relating to substance abuse. Our charitable residential programs offer spiritual, emotional, and social assistance in an environment designed to help participants live healthy, fulfilling lives.