Center Manager - The UPS Store - Franklin Ma 071123

The UPS Store Franklin #0738
Franklin, MA

The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. The Center Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development. The ideal candidate has a post high school education (college coursework or a degree), two years of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to “listen and lead.” He or she must have a dynamic personality and must be able to motivate a team to optimize performance.

RESPONSIBILITIES

  • Performs personnel management, which includes recruiting, training, scheduling, and coaching associates
  • Schedules work assignments and facilitates weekly or monthly staff meetings
  • Monitors, evaluates and maximizes customer service delivery and customer satisfaction
  • Develops and implements the store marketing program
  • Manages inventory
  • Reviews daily employee time sheets and submits for payroll processing
  • Oversees Center maintenance, including cleanliness, safety, and organization
  • Performs other duties as assigned

QUALIFICATIONS

  • Previous UPS Store working experience desired
  • Previous store management experience required, including personnel and financial management experience
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong management/leadership skills
  • Willing to accept full accountability for Center operations

Posted 2025-08-28

Recommended Jobs

Irrigation and Landscape Lighting Technician

Parterre Garden Services
North Billerica, MA

Irrigation & Lighting Technician – Parterre Garden Services Join a Team Dedicated to Exceptional Landscape Care! At Parterre Garden Services, we specialize in creating and maintaining beautiful ou…

View Details
Posted 2026-03-04

Instructor - Marketing Program

Computer Systems Institute Inc
Worcester, MA

Job Description Job Description Job Title: Business Career Program Adjunct Instructor. Marketing Concentration Supervisor’s Title : Academic Dean/Program Manager Departmen t: Academics …

View Details
Posted 2026-05-14

Vet Technician

Saugus Animal Hospital
Lynn, MA

Job Description Job Description Saugus Animal Hospital Veterinary Technician ???? Location: Saugus, MA ???? Schedule: Full-Time | Four 10-hour shifts or five 8-hour shifts and 1 Satu…

View Details
Posted 2026-03-19

Farm Manager - Lexington, MA

Wilson Farm
Lexington, MA

Job Description Job Description Description: Who are we looking for? Wilson Farm Inc of Lexington, MA is seeking a full-time, year-round individual to join our agricultural team on our diversi…

View Details
Posted 2026-05-14

Clinical Research Regulatory Coordinator

Boston Medical Center
Boston, MA

Position : Clinical Research Regulatory Coordinator, Cancer & Hematology Clinical Research Program Location : Boston, MA Schedule : 40 hours per week POSITION SUMMARY : The RC coo…

View Details
Posted 2026-05-30

Potato Handler - 2nd Shift

Our Home
Fitchburg, MA

As a family of brands, it is Our Home's ethos to create and provide delicious, wholesome snacks to communities throughout the U.S. at a great value. We strive to create snacks that offer nourishment …

View Details
Posted 2026-02-25

Asset Manager Assistant

ProServices
Wilmington, MA

Our client is one of the world’s leading distributors for interconnect, electromechanical, and sensor products. They are looking for a full-time Asset Manager Assistant (AMA) based in Wilmington, MA.…

View Details
Posted 2025-08-09

Travel Nurse RN - Labor & Delivery - $2,382 per week in Great Barrington, MA

Lancesoft Inc
Great Barrington, MA

Registered Nurse (RN) | Labor & Delivery Location: Great Barrington, MA Agency: Lancesoft Inc Pay: $2,382 per week Shift Information: Nights - 3 days x 12 hours Contract Durati…

View Details
Posted 2026-05-24

Lead V&V QA Engineer - MedTech

Capgemini
Burlington, MA

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash thei…

View Details
Posted 2026-05-18

Travel Nurse RN - Medical-Surgical - $2,057 per week in Gardner, MA

TravelNurseSource
Gardner, MA

Registered Nurse (RN) | Medical-Surgical Location: Gardner, MA Agency: Prime Staffing Pay: $2,057 per week Shift Information: Nights - 3 days Contract Duration: 13 Weeks S…

View Details
Posted 2026-05-21