Store Manager
- Set goals for sales, service environment, merchandise moves, shrinkage figures, and expense controls.
- Provide training and feedback to employees.
- Establish effective communication with sales personnel to ensure they are informed of merchandising policies and programs.
- Maintain operational records, including daily transaction documents, sales reports, and loss summaries.
- Work directly with vendors to place merchandise orders for the store within the allotted budget.
- Ensure that inventory is handled, stored, and processed to minimize loss or damage.
- Establish and carry out shrinkage control discipline and programs, including inventory audits.
- Supervise and participate in unloading, sorting of merchandise, stocking shelves, ticketing merchandise, and reconciliation of all cash and inventory transactions.
- Maintain a high level of customer service by ensuring that merchandising/recovery is completed and that register and customer service areas process customers in a timely manner.
- Handle escalated customer issues and resolve problems within the store.
- Determine and distribute work assignments to employees.
- Ensure maintenance, cleaning, and store appearance meet company standards.
- Maintain store-level compliance with company standards of safety, security, facility maintenance, postings/notifications, and other administrative duties.
- Perform other store duties as needed to ensure smooth operations and meet customer needs.
- Supervise approximately five or more store personnel at a time.
- Proven experience as a store manager or in a similar managerial role.
- Strong leadership and team management skills.
- High level of organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to manage and motivate a team to achieve goals.
- Experience in inventory management and loss prevention.
- Customer-focused mindset with a passion for delivering outstanding service.
- Ability to handle stressful situations and resolve conflicts.
- Flexibility to work various shifts, including weekends and holidays.
- Some College education
- Proficiency in MS Office software.
- Competitive salary and performance-based bonuses.
- Comprehensive benefits package, including health and dental insurance.
- Life Insurance
- Benefits through Aflac
- Paid time off and holidays
- Retirement plan options
- Opportunities for career growth and development within a rapidly expanding company.
- Opportunities for ongoing training and professional development
- Employee discounts on products
- Free Coffee!
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