Senior Marketing Operations and Email Lead

829 Studios is looking for an experienced Senior Marketing Operations and Email Lead for the Email & Automation Marketing Team who is skilled in planning & managing projects for a number of B2C and B2B clients. This person will own the buildout and design of audience specific emails within our client's digital marketing agreement. They should have proven success building and managing a variety of email programs for various types of clients and have an entrepreneurial attitude. They must be able to work across teams, have strong communication skills and help drive a strong campaign from start to finish. They should have experience in running operationally complex projects focused on growth across the customer lifecycle. The ideal candidate has a curious mind, a great personality, and a strong work ethic.

What You’ll Do

• Tactically operate all Hubspot Hubs on accounts for all clients.
• Identify gaps in clients' strategies and oversee the development of tailored solutions to enhance satisfaction and drive revenue growth.
• Develop comprehensive customer lifecycle strategies that align with clients' business objectives, with ROI as a guiding metric.
• Understand third-party tools and their integration with HubSpot to inform strategic recommendations.
• Collaborate with technologists to optimize clients’ HubSpot instances and execute technology strategies.
• Develop monthly reports, quarterly business reviews, and strategic recommendations based on performance data.
• Conduct all Hubspot training sessions for clients.
• Work with manager and team leadership to continue to define and refine the role and processes.
• Create/maintain all elements of email marketing initiatives - strategic sending, expertise in marketing automation programs, and providing optimization suggestions to clients.
• Proactively recommend strategies using new platform features to maximize HubSpot adoption.
• Maintain and report on A/B testing strategies that support business outcomes.
• Participate in email marketing thought leadership and become a true platform SME.

What You’ll Bring

• 7+ years of email marketing experience within HubSpot.
• Proven expertise with HubSpot and a comprehensive understanding of its ecosystem.
• At least 3 years of Agency experience in a similar role.
• Proven track record with cross-functional collaboration and achieving high customer satisfaction.
• Experience within the digital advertising landscape and related technologies.
• Experience with Google or Microsoft Office Suite.
• Familiarity with marketing initiatives and goals.
• Comfort with business analytics and producing data-driven insights and reports.
• Outstanding interpersonal skills.
• Strong attention to detail and organizational skills.
• Hubspot Marketing, Sales, and Customer Service Certifications, as well as account management certifications.

What We Provide

• Remote Workplace. You have the option to work at our office in Boston or remotely in the following states: MA, NH, RI, ME, CT, NY, NJ, NC, TN, FL, IL, MO, TX, UT, AZ, PA, CA, VA, OH, and CO.
• Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 13 Company Holidays, and Summer Fridays from Memorial Day through Labor Day.
• 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider.
• Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family.
• Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work.
• Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program.
• Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses.
• Continuing Education. Receive a personal budget to attend events and conferences.

What We Believe

At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws.

Who We Are

829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work.