General Manager for "Best in Boston" Premium Fitness Club up to 125,000.00

NOW HIRING: General Manager for “Best in Boston” Health Club up to $125,000.00 PLUS BENEFITS

PREMIUM BENEFITS + COMPENSATION PACKAGE INCLUDES:

• Earning potential up to $125,000.00
• Health Insurance
• Dental Insurance
• Life Insurance
• 401(k) Matching
• Continuing Education Credits
• Employee Discounts on Retail, Spa Services and MORE
• Flexible Schedule
• Gym Membership ($3,000.00+ Value)
• Paid Time Off/Vacation
• Professional Development
• Annual Company Trip to Global Destinations
• Referral Program
• Education Reimbursement
• Membership to Club Connect for Continuing Education Credits

FIVE STAR RATED LOCATION: Healthworks Cambridge at 35 White St, Cambridge, MA 02140

WORK WITH THE BEST IN THE BUSINESS: As a leader and innovator in the health club industry for over 40 years, Healthworks Group has been recognized as the best health club in Boston, voted one of the Top 10 Gyms in the country and named the “Best Women Only Gym in America” by Fitness Magazine. Our team is made up of passionate and dedicated fitness professionals who care deeply about making a difference in women’s lives, get real satisfaction from their jobs, and want to make a difference in the world.

POSITION HIGHLIGHTS: We are currently seeking a General Manager for our Cambridge location. The General Manager is a senior leader in the club contributing to the club and companies’ overall success and strategy. If you want to work in an environment focused on excellence and innovation and have a zeal for impacting the health and wellness of women, Healthworks is the place for you.

QUALIFICATIONS:

• Ability to cultivate and lead a positive, team-centered work environment that delivers company goals.
• Successful track record of hiring, training, and developing high quality staff and managers who can reach their full potential.
• Committed to an efficient business whereby day-to-day operations run smoothly, company-wide policies are followed consistently throughout the club and amongst staff, and problems are resolved in an effective and timely manner.
• Exceptional leadership skills that create a customer service culture, wholly committed to listening to members and guests, understanding their needs, and exceeding their expectations.
• Passionate about creating impactful relationships with members to enhance their sense of belonging while addressing member issues proactively and in a timely, professional manner.
• Successful track record managing the membership department to ensure that the new member prospecting, inquiry and sales systems and processes are effective in generating leads, creating new members and hitting membership goals.
• Experience managing ancillary service programs (Personal Training, Massage Therapy, and HWX Classes) and ensure that the programs are safe, provide quality experiences for members, meeting members’ expectations, and achieving revenue goals.
• Detail oriented leader who will evaluate and continuously improve operations, programming, and financial performance by interacting with members and staff, analyzing key metrics and data, and managing expenses.
• Passion about developing relationships and partnerships with key companies and community stakeholders

KEY REQUIREMENTS:

• Qualified candidates must have proven leadership ability in a premium fitness, retail or hospitality setting with 3-6 years of management experience in a customer service business with a successful track record in reaching KPIs.
• Current CPR/AED certification - training offered internally.

OTHER KEY FACTORS:

• Strong Organizational Skills and fluency with club operating objectives
• Understanding revenue goals and managing targets over $800,000.00 per month
• Experiencing directly managing targets and their own reporting
• Membership Sales or larger retail experience
• Experience managing 3-5 Full-Time Managers that oversee 50+ team members.
• Experience in a professional fitness environment preferred (instructor, manager, trainer, etc.)
• Superior customer service, client retention and satisfaction

OUR COMMITMENT.
We’re dedicated to making the best environment possible for our team.

Our clubs are a place where people can make a positive impact on our community and the world. We foster a culture of inclusivity and respect, encouraging and supporting employees as they bring their whole, authentic selves to work. Our diverse identities, perspectives and experiences make us better problem-solvers and communicators, making what we do in our community more impactful.

Healthworks Group is an equal employment opportunity employer. All qualified applicants are considered for positions regardless of race, ethnic origin, gender, age, religion or belief, marital status, gender identification, sexual orientation, veteran status or disability. We're looking forward to your application!