Senior Strategic Account Manager

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams . Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

As a Senior Strategic Account Manager, you will spearhead high-value partnerships, particularly integrations with leading platforms, ensuring they advance from early-stage engagement to fully partner-led revenue outcomes. Acting as the central coordinator across internal and external stakeholders, you drive alignment and execution to maximize partner value and integration success.

What You Will Do:

Strategic Partnership & GTM Philosophy

• Develop and implement a strategic partnership philosophy and Go-To-Market (GTM) initiatives tailored to enterprise integrations.
• Cultivate a strategic selling mindset to anticipate partner needs, shape delivery models, and scale engagement.
• Align partnership strategies with organizational goals to maximize mutual value.
  
  

Account & Relationship Management

• Manage enterprise-scale partnerships, guiding them from ideation to maturation.
• Serve as the primary point of contact, fostering deep relationships across all organizational levels.
• Catalyze revenue growth through partner-led channels.
• Identify and address client pain points, ensuring satisfaction and long-term engagement.
  
  

Integration & Cross-Functional Coordination

• Oversee and facilitate partner and software integrations (e.g., Xero, Blackbaud).
• Coordinate technical, financial, marketing, and operational aspects of integrations.
• Ensure alignment and communication across internal teams (e.g., finance, marketing, support) and external partners.
• Maintain a shared directional purpose among all relevant groups.
  
  

White-Label & Platform Attachment

• Identify potential partners suitable for white-label offerings
  • Integration of our solution into an existing offering as if it were their own
• Articulate the integration path and value proposition to both partners and customers.
• Develop strategies to attach offerings to partners, enhancing product reach and adoption.
  
  

Operational Execution & Account Growth

• Shadow existing accounts to understand current workflows and integration processes.
• Transition from operational knowledge to onboarding new partnerships.
• Grow the account portfolio, aiming to manage large, impactful accounts.
• Collaborate with Senior Leadership to identify and execute new partnership opportunities
  
  

Who You Are:

• Minimum of 7+ years in enterprise partnerships, strategic account management, or SaaS integrations
• Bachelor’s degree in Business Administration, Marketing, or a related field required.
• Familiarity with enterprise technology, integrations, and partner ecosystems. Experience with SaaS platforms.
• Excellent communication, relationship-building, and project management capabilities.
• Ability to work with cross-functional teams and coordinate complex integration projects—including technical, marketing, financial, and operational components.
• Demonstrated success in building and nurturing relationships at all levels across partner organizations.
• Capacity to shape delivery models, anticipate partner needs, and align GTM strategy with business objectives.
• Excellent verbal and written communication, negotiation, presentation, and stakeholder alignment skills.
• Proven track record of driving integrations and partnerships from concept through completion, with operational rigor.
• Comfort in fast-paced, ambiguous environments. Proactive and self-starter attitude to drive partnership growth.
• Ability to think strategically and execute operationally in fast-paced, high-stakes environments.
  
  

OTE for this role is $131,200-$151,500

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Full Time Employees

$81,200—$101,500 USD

Why You’ll Love Us:

• We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
• Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
• You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
  
  

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact [email protected].

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.