Chief Product Officer
Company Description
A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people. Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method—we go where ideas will work best. We are an expanding network of more than 7,000 employees across global offices, unified under the Publicis Digital Experience umbrella. Our portfolio includes agency brands such as Razorfish, Digitas, Mars United Commerce, Arc Worldwide, Saatchi & Saatchi X, Plowshare and 3Share. Our capabilities span the full customer journey—from creative and experience to Commerce and CRM—through specialized practices like ConnectedCRM and the Publicis Commerce. Overview The Chief Product Officer will define and lead the next chapter of the agency's product evolution — integrating our SaaS technology foundation with high-impact services to deliver measurable client outcomes. This executive will set the vision, strategy, and roadmap for our global product portfolio, ensuring our solutions enable scale, innovation, and activation across digital commerce. While the immediate focus is on product vision, strategy, and portfolio execution, the ideal candidate will also bring technical fluency and leadership capability to partner deeply with engineering and data teams. Responsibilities What You’ll Do- Define and execute product strategy: Shape a unified SaaS and services roadmap that advances the agency's mission to simplify and accelerate digital commerce growth.
- Elevate the SaaS platform: Enhance our data and analytics capabilities to deliver real-time insights, predictive intelligence, and seamless integration with our managed services.
- Drive measurable client outcomes: Ensure every product initiative connects to business value — improving client ROI, efficiency, and activation across the funnel.
- Lead and inspire the product organization: Grow and mentor a world-class team across Product Management, UX, and Product Operations; foster a culture that blends innovation, collaboration, and accountability.
- Integrate product and service delivery: Partner closely with Commercial, Client Services, and Engineering to design solutions that power both self-serve and service-led client success models.
- Provide technical guidance and direction Work hand-in-hand with Engineering, Data Science, and Analytics to embed automation, AI, and intelligence across the Profitero+ SaaS platform. Provide leadership as needed with engineering product teams
- Represent the agency externally: Champion our SaaS and service innovation in the global commerce ecosystem, engaging with clients, partners, and thought leaders.
- A strategic, customer-obsessed product leader with 10+ years in SaaS, eCommerce, or marketing technology leadership.
- Experienced in scaling data-rich, analytics-led platforms and partnering effectively with engineering teams on architecture, platform modernization, and AI/ML integration.
- Skilled at bridging SaaS and service delivery models to create integrated, outcome-based client solutions.
- Comfortable leading through transformation and aligning cross-functional teams around a shared vision.
- Collaborative, decisive, and trusted across engineering, services, and executive leadership.
- Entrepreneurial, agile, and inspired by shaping the future of global digital commerce.
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