Manager data

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Our Claims and Analytics team is seeking a Manager of Data and Analysis to join our team in our Worcester, MA Corporate Headquarters, or remote work consideration.

This is a full time, exempt position.

POSITION OVERVIEW:

Responsible for contributing to the development of, and ensuring the execution towards, the business unit data and data engineering strategy. Ensure consistency with existing systems and environments. Act as a liaison with other areas as needed to effectively execute data and reporting needs

IN THIS ROLE, YOU WILL:

• Coordinate the development and provide input to data and reporting strategy.
• Perform liaison function between department and technology teams in the development of the system and data needs and other long-term initiatives.
• Plan and lead a variety of projects in collaboration with other business and technology partners.
• Work with subject matter experts (SME’s) & various systems groups to define requirements and create data infrastructure.
• Gather and analyze requirements from key stakeholders on new reporting initiatives.
• Become proficient in new end-user business intelligence software and technologies.
• Prioritize data engineering requests and delegate or execute as necessary.
• Establish and implement governance practices that ensure data integrity and accuracy of all data utilized.
• Where appropriate, provide automated and process solutions to remedy operational inefficiencies.
• Stays current on evolving technology and data infrastructure practices.
• Educate other employees on Hanover’s data systems.
• May manage or indirectly manage and mentor a small team.
  
  

WHAT YOU NEED TO APPLY:

• Bachelor’s Degree or higher in a relevant technical field.
• 5-8+ years of experience in a related field. Knowledge of P&C industry preferred.
• Must be eligible to work in the US without sponsorship now or in the future.
• Knowledge of report development skills e.g Excel, Power BI, Power Platform suite- Proficient with MicroSoft Office
• Advanced understanding of databases e.g. SQL in Oracle, DB2, MS SQL Server.
• Proficient and experience utilizing Azure Synapse/Azure Data Factory.
• Effective problem solver, who anticipates issues, seeks out and analyzes information collaboratively to propose solutions.
• Takes ownership for a successful resolution
• Strong people management skills, effective at coaching and motivating staff.
• Serves as a role model in building effective relationships
• Strong organizational, time and project management skills.
• Ability to multi-task on multiple critical deliverables.
• Able to handle confidential information professionally and discretely.
• Develops working relationships and interacts effectively with all necessary levels of the organization.
• Ability to influence skillfully in difficult situations.
• Demonstrates ability to win concessions without damaging relationships.
• Demonstrates strong written and verbal communication skills.
• Ability to concisely present and communicate complex information.
• Easily adapts to new or different changing situations, requirements or priorities.
• Cultivates an environment of teamwork and collaboration.
• Has understanding of business unit and corporate strategic direction and general knowledge of corporate/business unit interdependencies.
  
  

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits
  
  

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:[email protected] and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here.

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here .

Compensation:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.