Servers - Woburn

Job Description

Job Description

​ FIND YOUR FIRE!
Sally's Apizza, renowned for its New Haven Style Apizza since 1938, is expanding our locations and corporate team nationwide! Famous for our distinctive tomato sauce and chewy, crispy crust with an iconic oven-kissed char, Sally’s draws pizza fans from around the world. We hand-craft authentic pizza in custom-designed ovens, using the original recipes. With a commitment to sharing exceptional pizza with all, we're on a mission to spread our passion far and wide.


With Sally's growth, comes new opportunities from management to corporate roles. We offer coaching, training, and promotion within, giving you a path to pursue your future career goals. 

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DESCRIPTION & RESPONSIBILITIES

As a server you work directly with guests, to provide an amazing dining experience. As a server, you will provide outstanding hospitality for every occasion, assisting guests in their menu selection by communicating new items, sizing, etc.

As the Server you will ….

• Greet guests warmly upon arrival and guide them through the dining experience ensuring to follow the Sally’s Steps of Service.
• Provide outstanding service to our guests.
• Present menu to guests and provide detailed information about portions, ingredients, and potential food allergies.
• Make menu suggestions and inform guests about new menu items.
• Take accurate food and drink orders using a POS ordering software.
• Serve food and drink items.
• Check in with guests regularly to ensure their needs are met, and to provide any additional items.
• Process payments accurately and efficiently, including handling cash and credit card transactions.
• Comply with all food and beverage regulations, including verifying the identification and age requirements of customers.
• Stay focused and nurture an excellent guest experience.
• Maintain clean, sanitary, and organized dining area, including setting and resetting tables.
• Assist in maintaining a clean and sanitary workplace.
• Complete any and all side work assigned in a timely manner.

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JOB REQUIREMENTS / COMPETENCIES Language

• English
• Basic Spanish (preferred but not required)

Experience

• Strong customer service skills
• Knowledge of the menu
• Knowledge of POS systems
• Ability to communicate basic food preparation.

Attention to Detail

• Taking responsibility for a thorough and detailed method of working.
• Handling cash accurately.
• Processing credit cards.

Organizational Awareness

• Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities, perceiving the impact and the implications of decisions on other components of the organization.

Oral Communication

• Shaping and expressing ideas and information in an effective manner.
• Builds on things that are already working well within the brand.

Integrity

• Upholding generally accepted social and ethical standards in job-related activities and behaviors.

Work Environment

• Ability to stand, walk, bend, for extended periods, and lift up to 25 lbs.
• Constant reaching turning and twisting

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SALARY & BENEFITS

• $25-$35, Including Tip Credit
• Weekly Pay!
• Tipped Position

Benefits are available for full-time positions!

• Dental Insurance
• Flexible schedule
• Health insurance
• Paid sick time
• Referral program
• Vision insurance

SALLY’S CORE VALUES

Obsession for Apizza : True passion for the uncompromised quality and tradition of New Haven Apizza. Strive for excellence and bring your personal best to work every day.
Commitment to Our Guests: Demonstrate warmth and care while creating memorable moments of hospitality for all guests.
Strength of Character : Take pride in your job and use your best judgment to do what is right and fair even when no one else is looking. Actively seek to build trust with colleagues and guests.
We Are Hungry : We are a teaching company filled with people who are hungry for knowledge and growth. Our hunger is insatiable, and we crave honest feedback to strengthen our skills and hold each other accountable.
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