Advanced App/Cloud Support & Engineering Manager

Advanced App/Cloud Support & Engineering Manager | Senior Level | Full time Job No. R00315089 | Boston, MA

Advanced App/Cloud Support & Engineering Manager (Accenture LLP; Boston, MA): Accenture LLP has multiple openings for the position of Advanced App/Cloud Support & Engineering Manager in Boston, MA, and the job duties are as follows:

• Plan and design Microsoft Exchange and Office 365 environments across hybrid, on-prem, and cloud-only models, serving as the primary escalation point and SME.
• Define and execute the messaging and collaboration roadmap in alignment with IT and business strategies.
• Plan and manage migrations including Exchange to Office 365, tenant-to-tenant transitions, and hybrid setups using AD Connect.
• Implement and maintain enterprise-grade email security and compliance solutions, including anti-phishing, DLP, threat protection, and retention policies.
• Identify and assess complex problems that require in-depth evaluation of variable factors and create solutions for implementation by the team.
• Automate and optimize operations through PowerShell scripting and process automation to reduce manual tasks and increase efficiency.
• Conduct project and issue management (including status reporting, and issue reporting) for assigned scope of work and make decisions that impact the team through regular consultation with senior management.
• Adhere to strategic direction set by senior management.

BASIC QUALIFICATIONS:

Must have a bachelor’s degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, or related field, plus 5 years of progressive post-baccalaureate experience in the IT consulting industry.

Must have 5 years of experience in each of the following:

• Leading complex migrations and tenant-to-tenant scenarios, utilizing Microsoft Exchange including on-prem, hybrid, online and Office 365;
• Working with Microsoft 365 administration, including licensing, compliance, Azure AD Connect, and identity management;
• Utilizing PowerShell scripting for automation, administration, and reporting within Microsoft 365 environments;
• Implementing enterprise email security solutions, including Microsoft Defender, Proofpoint, Mimecast, and secure mail routing;
• Utilizing mobile messaging and endpoint management, including Intune, MDM solutions, and core networking principles relevant to email systems;
• Managing a team and communicating effectively with both technical teams and business stakeholders; and
• Utilizing Microsoft 365 Messaging Administrator (MS-102), Zero Trust principles, SPF/DKIM/DMARC, and ITIL practices.

Must have willingness and ability to travel domestically approximately 80% of the time to meet client needs.

To apply, please click the ‘APPLY’ button.

Pursuant to the Massachusetts Salary Range Transparency Act, the offered wage for this role is $146,806.00 per year and information on benefits offered is here.

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Boston, MA

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