Customer Service Representative

Boston Direct Inc.
Watertown, MA

Job Description

Job Description

We are currently hiring entry level customer service and sales individuals with a customer service background. We've found that candidates working in retail, restaurant, hospitality, or customer service positions are very easy to train and make a great transition to our team.

We specialize in areas of brand recognition, customer retention, and customer acquisition.

About Us: Our firm is a leader in the business development industry and in tailoring customer service & sales to their needs. Our client wants us to deliver a professional and ethical customer service and sales experience. We do this by taking care of the existing customer base and providing personal care with new customers.

Representing one of the largest energy company in the world, it is a priority for our team to provide the best customer service, professionalism, and to build, land, and maintain quality customer relationship.

We offer promotions into management based on performance, not seniority. This position offers a competitive compensation structure - including training pay as well as base plus bonus.

Requirements for the Customer Service Role:

  • Excellent interpersonal communication
  • High level of professionalism & integrity
  • Public speaking skills for presenting to groups are a plus
  • Self-motivated
  • 1 to 2 years of Customer Service / Sales
  • Competitive mindset
  • Ability to relate to a diverse sales team
  • Desire to grow into a management role
  • Personal vehicle for travel to retail locations and events

Benefits:

  • 401K/Health Benefits
  • Company tablet
  • Flexible schedule
  • Travel perks and benefits
  • Company discounts
  • Hybrid schedule
Posted 2025-09-01

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