Leasing Manager (NE2024LM100)

Blue Castle Agency
Springfield, MA

Job Description

Job Description

LEASING MANAGER

Our client is currently seeking Leasing Manager to lead the leasing team, day-to-day operations and tenant relations for one of their flagship multifamily communities. The ideal candidate will have a proven track record of success in a similar role, as well as strong leadership, communication, and problem-solving skills.

WHAT YOU'LL DO

  • Corresponding with prospective residents – establishing a good rapport, setting up appointments, touring the community, and taking them through the leasing and move-in process, all while showcasing exemplary customer service and sales skills.
  • Administrative tasks such as lease generation, resident file preparation and maintenance, and resident correspondence.
  • Preparing weekly leasing reports.
  • Be acutely aware of and prepared to assist in navigating the residential rental market.
  • Participating in the planning and execution of resident events.
  • Maintaining social media presence, working with the internal marketing team to create and post content.
  • Cultivating and maintaining strong loyal relationships with residents, offering a first-class resident experience and helping to maintain a strong sense of community.
  • Train and lead incoming leasing staff.

WHY YOU MATTER

  • Being dedicated to the residents – working to exceed their expectations, resolving any community-related issues, and striving to create an extraordinary experience.
  • Being dedicated to the Company's Vision – striving to exceed leasing goals, reducing turnover, maintaining a positive reputation (both online and anecdotally), and proudly representing their professionalism and values.
  • Being dedicated to your team - you roll up your sleeves and assist team members—no job is “below your pay grade.”

WHAT IT TAKES

  • Experience in the property management, hospitality or retail industries.
  • Experience with industry software (YARDI).
  • Familiarity with social media channels (Facebook, Twitter, Instagram).
  • Experience with a Revenue Management software platform (YieldStar preferred).
  • Willingness to jump in and learn new tasks and systems.
  • Outstanding communication skills, both written and verbal.

THE PERKS!

  • Market Competitive salary, commission, bonuses and performance-based incentives.
  • Comprehensive health, dental, and vision insurance plans.
  • Professional development opportunities.
  • Generous vacation and leave policies.
Posted 2026-06-23

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