Senior Associate - RTSM Technical Operations

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities.

The Role

The Veeva RTSM team is expanding and is looking for a Technical Operations associate to help scale its world-class IRT/RTSM system. This individual will focus on Systems Administration, Development Operations, Site Reliability Engineering, and Release Management. We are looking for individuals who thrive on solving complex problems, working together as a team, sharing knowledge, and who enjoy implementing creative solutions to address business needs.

What You’ll Do

• Drive the execution and delivery within the team with a focus on quality.
• Lead key architecture initiatives including migrating RTSM Windows infrastructure to AWS.
• Iteratively define and refine operational processes and best practices as team grows.
• Be a trusted partner for senior management to determine the best solutions, help drive alignment and implement decisions throughout the team
• Help the team perform root cause analysis for complex failures and offer modern solutions.
• Identify and manage technical risks preventing them from becoming issues.

Requirements

• Four-year degree in IT-related field or equivalent experience in related field
• Deep knowledge and hands on experience with AWS
• 5+ years of experience in design and administration of Microsoft infrastructure and IIS.
• 5+ years of experience with cloud/clustered computing
• Demonstrated proficiency with scripting languages (Powershell, VBScript, etc)
• Proficiency with relational databases (SQL Server specifically) & high availability environments.
• Strong communication skills
• Located on East Coast US

Nice to Have

• Experience with infrastructure monitoring tools
• Experience with VMWare/vSphere

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $60,000 - $115,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected] .